Is this for real?

cbcadmin · ‎14-02-2012

Can't find a phone number that will take calls before 7.30am, no chat option and ticket response says "Current average response time:17 hours 18 minutes 34 seconds".

Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D

Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7

ejs · ‎10-06-2010

Yes, and tickets are only for a limited range of topics or something like that. Refer to Bring back tickets/questions (and Help Assistant removed) and Telephone support hours changing at Plusnet.

Gel · ‎02-08-2007

Ever Declining Support:
Perhaps they should change their name to LessNet?

Broadband Connection Troubleshooter

Contact/Chat : CHAT service often suspended though!
BT Wholesale Speed Test:
PN Network Status:
Land Line Connection_Troubleshooter:

Is this for real?

Is this for real?

Re: Is this for real?

Re: Is this for real?