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Is this a PlusNet network issue?

Username
Grafter
Posts: 190
Registered: ‎30-07-2007

Is this a PlusNet network issue?

One of our clients can no longer access mail.plus.net - all mail clients timeout, however Telnet does eventually connect to mail.plus.net
We've rebooted the ADSL router but seen no improvement!
tracert and ping produce -
C:\Documents and Settings\Administrator>ping 212.159.8.81
Pinging 212.159.8.81 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 212.159.8.81:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Documents and Settings\Administrator>tracert mail.plus.net
Tracing route to mail.plus.net [212.159.8.81]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.1.201
  2    37 ms    35 ms    35 ms  lo0-plusnet.pcl-ag03.plus.net [195.166.128.109]
  3    35 ms    34 ms    35 ms  gi1-6-703.pcl-gw01.plus.net [84.92.0.181]
  4    44 ms    43 ms    42 ms  84.93.224.48.broadband.plus.dyn.plus.net [84.93.
224.48]
  5    *        *        *    Request timed out.
  6    42 ms    42 ms    46 ms  if25.pih-lb04.plus.net [212.159.0.18]
  7    *        *        *    Request timed out.
  8    *        *        *    Request timed out.
  9    *        *        *    Request timed out.
10    *        *        *    Request timed out.
11    *        *        *    Request timed out.
12    *        *        *    Request timed out.
13    *        *        *    Request timed out.
14    *        *        *    Request timed out.
15    *        *        *    Request timed out.
16    *        *        *    Request timed out.
17    *        *        *    Request timed out.
18    *        *        *    Request timed out.
19    *        *        *    Request timed out.
20    *        *        *    Request timed out.
21    *        *        *    Request timed out.
22    *        *        *    Request timed out.
23    *        *        *    Request timed out.
24    *        *        *    Request timed out.
25    *        *        *    Request timed out.
26    *        *        *    Request timed out.
27    *        *        *    Request timed out.
28    *        *        *    Request timed out.
29    *        *        *    Request timed out.
30    *        *        *    Request timed out.
Trace complete.
C:\Documents and Settings\Administrator>ping mail.plus.net
Pinging mail.plus.net [212.159.8.81] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 212.159.8.81:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Documents and Settings\Administrator>


We
1 REPLY
Community Veteran
Posts: 3,789
Registered: ‎08-06-2007

Re: Is this a PlusNet network issue?

Yes, it is
I'm locking this thread in favour of the existing one.
B.