cancel
Showing results for 
Search instead for 
Did you mean: 

Is there an issue with one of the PN gateways?

Snarf
Grafter
Posts: 340
Thanks: 4
Registered: 04-08-2007

Is there an issue with one of the PN gateways?

I get these pings:
1    1 ms    1 ms    2 ms  www.routerlogin.com [192.168.0.1]
2    55 ms    37 ms    27 ms  lo0-plusnet.ptn-ag2.plus.net [195.166.128.53]
3    30 ms    33 ms    38 ms  gi2-2-204.ptn-gw02.plus.net [84.92.3.93]
4  235 ms  231 ms  216 ms  te2-2.pte-gw2.plus.net [212.159.1.106]
5    29 ms    49 ms    56 ms  linx1.orbital.net [195.66.225.93]
I don't seem to be able to switch gateways to avoid te2-2 which is making many websites unresponsive (well I get the "is taking too long to respond" error).
I notice that there are BB issues noted, but it doesn't seem to do with this particular gateway.
Anyone else noticed anything strange?
4 REPLIES
leeanthony
Grafter
Posts: 372
Registered: 27-07-2008

Re: Is there an issue with one of the PN gateways?

I am hoping so yes. I have had a nightmare with the internet in general this last month, all I need now is more plusnet problems
You are currently connected to the "Telehouse East, Juniper 4" gateway. This gateway is sometimes known as pte-ag2.
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:

  1    10 ms  100 ms    99 ms  dsldevice.lan [192.168.1.254]
  2  122 ms  100 ms    93 ms  lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
  3  203 ms  207 ms  217 ms  ge0-0-0-504.pte-gw2.plus.net [84.92.4.90]
  4  101 ms    94 ms    63 ms  vl23.thn-gw2.plus.net [212.159.4.20]
  5    81 ms    94 ms  123 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  6  174 ms  198 ms  200 ms  212.58.238.149
  7    89 ms  124 ms    93 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Pinging bbc.co.uk [212.58.224.138] with 32 bytes of dat
Reply from 212.58.224.138: bytes=32 time=107ms TTL=121
Reply from 212.58.224.138: bytes=32 time=97ms TTL=121
Reply from 212.58.224.138: bytes=32 time=120ms TTL=121
Reply from 212.58.224.138: bytes=32 time=40ms TTL=121
I have a 2000ping on Ventrilo. I keep getting signed out of Xfire and other internet applications. Whats going on  Roll eyes
brueton
Grafter
Posts: 309
Thanks: 5
Registered: 03-07-2009

Re: Is there an issue with one of the PN gateways?

It has been VERY bad for me every evening for a week or two. Download is approx 1/3 of upload speeds.
ADSL2+, router is left on & is synced at > 3000 Kbps (using Routerstats) . All is OK the next morning until the next evening, even though router does NOT resync.
iPlayer is impossible, even websites are worse than I remember it being on dialup
Hope Plusnet resolve this soon or I will be going elsewhere when my 12 months are up.
BT speedtester result;
Download speedachieved during the test was - 170 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :3276 Kbps(DOWN-STREAM), 736 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
Tracing route to newswww.bbc.net.uk [212.58.226.75]
over a maximum of 30 hops:
 1     4 ms     4 ms     4 ms  192.168.0.101
 2     *     2455 ms  1435 ms  lo0.homesurf.thn-ag2.plus.net [195.166.128.94]
 3   791 ms    95 ms   254 ms  vl605.thn-gw1.plus.net [84.92.4.177]
 4  1063 ms  1549 ms   800 ms  te2-3.thn-gw2.plus.net [212.159.1.58]
 5   861 ms   699 ms    39 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
 6    29 ms    29 ms    28 ms  212.58.238.149
 7    38 ms    30 ms    31 ms  212.58.239.62
 8    30 ms    28 ms    27 ms  newslb306.telhc.bbc.co.uk [212.58.226.75]
Trace complete.
Community Veteran
Posts: 26,686
Thanks: 910
Fixes: 10
Registered: 10-04-2007

Re: Is there an issue with one of the PN gateways?

http://usertools.plus.net/status/archive/1260392904.htm explains some specific issues (external to the PN network - specifically Linx) which mean transatlantic traffic has been bad tonight.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
leeanthony
Grafter
Posts: 372
Registered: 27-07-2008

Re: Is there an issue with one of the PN gateways?

About thirty minutes ago our network engineers made some temporary routing changes on our network that should have helped to alleviate these problems.
lol apparently true
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    83 ms    99 ms    99 ms  dsldevice.lan [192.168.1.254]
  2    32 ms    30 ms    34 ms  lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
  3    28 ms    28 ms    28 ms  ge0-0-0-504.pte-gw2.plus.net [84.92.4.90]
  4    27 ms    29 ms    28 ms  vl23.thn-gw2.plus.net [212.159.4.20]
  5    28 ms    27 ms    29 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  6    28 ms    27 ms    28 ms  212.58.238.149
  7    28 ms    27 ms    27 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]