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Is there a limit on e-mail attachments?

salamagundi
Newbie
Posts: 3
Registered: ‎06-03-2008

Is there a limit on e-mail attachments?

I use the current version of Thunderbird as my e-mail client.
While I have several incoming mail accounts using other ISPs as well as PlusNet,  I only have one outgoing SMTP server, relay.plus.net, set up as default with authentication disabled.
I have generally have no problem forwarding e-mails: occasionally when I try to forward one with files attached the Delivering message progress bar starts, gets to some percentage then after  a pause the  "Sending of message failed: The message cannot be sent because connecting to SMTP server relay.plus.net failed" message is displayed.
I have just tried to forward a message with 5 .pdf  and 1 .doc file attached, and progress reaches 59% before failing.
Do PlusNet put a limit on the total size or number of attachments per message? Do I need to alter some parameters to get round this problem?
6 REPLIES 6
Peter_Vaughan
Grafter
Posts: 14,469
Registered: ‎30-07-2007

Re: Is there a limit on e-mail attachments?

There is no limit on the number of attachments and the attachment limit is 100MBytes.
How big are the attachments?
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Is there a limit on e-mail attachments?

Isn't that limit the total size of the email?
Also don't forget that attachments have to be 7-bit encoded. For example an email I received with a 8.5M zip file attached was 11.5M in the mailbox.
jelv (a.k.a Spoon Whittler)
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salamagundi
Newbie
Posts: 3
Registered: ‎06-03-2008

Re: Is there a limit on e-mail attachments?

Total size of 5 .pdf files 1.9 mb.
Size of 1 .doc file is 228 kb.
Peter_Vaughan
Grafter
Posts: 14,469
Registered: ‎30-07-2007

Re: Is there a limit on e-mail attachments?

Yes, the attachment figure I stated was the total for all attachments. Your attachments are well below that limit even allowing for 7bit encoding.
Try disabling any software firewall and A/V software temporarily as they can sometimes interfere with sending emails.
Also try zipping all the files into a single zip file and see if it sends then.
salamagundi
Newbie
Posts: 3
Registered: ‎06-03-2008

Re: Is there a limit on e-mail attachments?

This gets odder and odder:
I tried putting all 6 files into a zip archive and sending that - failed at 42%!
Next tried sending them separately - all were sent correctly except for 1 .pdf file - a map, about 900KB in size. This failed: I zipped it but also failed at about 42%! I shall now print it out and pass it manually.
Thank you for your help Peter: it's just a minor annoyance but I'd like to know why it failed. I've sometimes had similar problems forwarding full format .jpg files from digital cameras - I resize these to 800 x 600 which solves the problem. Also Thunderbird/PlusNet sometimes have problems forwarding attachments having very long file names - renaming with short names solves this one.
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Is there a limit on e-mail attachments?

I dont know where your problem lies, I happily sent 4 jpegs last night, total size 9.8 mb, vie OE which generally is not as good as thunderbird