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Is the autoturn queue stuck?

dusty_bin
Grafter
Posts: 138
Registered: 12-06-2007

Is the autoturn queue stuck?

The finger command is sent on schedule every hour, but I haven't seen anything arrive today.  Before leaving for work, I tried to send the finger command manually and saw no response.
Is there a general issue with getting mail de-queued - or is it just me?
9 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,334
Thanks: 1,120
Fixes: 90
Registered: 04-04-2007

Re: Is the autoturn queue stuck?

Not aware of any problems although I know the servers have been under quite a lot of load of late. So much so in fact that we've been contemplating what the future of the service should be. Do you want me to try manually dequeuing your mail for you?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

dusty_bin
Grafter
Posts: 138
Registered: 12-06-2007

Re: Is the autoturn queue stuck?

Hi Bob,
No - just posting on here seems to have worked Wink
The scheduled email that was sent at 02:00 just arrived at 13:17...  which would correlate with the hourly finger schedule, but it must have taken getting on for 10 attempts to get the de-queue success.
Looks like it might have taken at least two attempts yesterday. too.
Cheers.
Community Veteran
Posts: 26,695
Thanks: 919
Fixes: 10
Registered: 10-04-2007

Re: Is the autoturn queue stuck?

Quote from: Bob
Not aware of any problems although I know the servers have been under quite a lot of load of late. So much so in fact that we've been contemplating what the future of the service should be.

Does email destined for autoturn go through the Ironports?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
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Community Veteran
Posts: 3,789
Registered: 08-06-2007

Re: Is the autoturn queue stuck?

Not that I know of.
B.
Community Gaffer
Community Gaffer
Posts: 13,334
Thanks: 1,120
Fixes: 90
Registered: 04-04-2007

Re: Is the autoturn queue stuck?

Quote from: jelv
Quote from: Bob
Not aware of any problems although I know the servers have been under quite a lot of load of late. So much so in fact that we've been contemplating what the future of the service should be.

Does email destined for autoturn go through the Ironports?

No, would give the servers a bit of breathing space if it did though! Wink

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 26,695
Thanks: 919
Fixes: 10
Registered: 10-04-2007

Re: Is the autoturn queue stuck?

That was where I was heading!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
ctech500
Grafter
Posts: 255
Registered: 06-08-2007

Re: Is the autoturn queue stuck?

Quote from: Bob
Not aware of any problems although I know the servers have been under quite a lot of load of late. So much so in fact that we've been contemplating what the future of the service should be. Do you want me to try manually dequeuing your mail for you?

Hi Bob
I have a couple of questions for you if I may.
When you say load do you mean the amount of traffic or the amount  of qued mail?
Secondly if traffic from these servers were routed through Ironport would it stop spammers and hackers attempting
to compromise my server?
from what I read in the email platrom forum Ironport  gets pretty hungry Cheesy (sorry)
Don't get me wrong I have strong intrusion measures in place. I was just curious to know
Lloyd

ctech500
Grafter
Posts: 255
Registered: 06-08-2007

Re: Is the autoturn queue stuck?

Oh man, The second question  the answer is pretty obvious please disregard it.
sorry.
breslaw
Newbie
Posts: 3
Registered: 12-01-2008

Re: Is the autoturn queue stuck?

Autoturn woes.
I collect my mail via SMTP fingering autoturn to trigger download. I've been doing this for the past 5 years without problem.
In the last 2 or 3 weeks finger gets a "connection refused" error requiring sometimes up to 20 retries before it connects. I raised a ticket about this, and after a few bland blah-blahs, somebody admitted to there being a problem. I also began to notice that some mails were coming in up to 4 days (!!) late. I raised another ticket asking about this. No reply so far, but given that it is now quicker for me to post a letter via Royal Mail, could someone out there give me concrete information about what the hell is going on. I'm trying to run a business here.