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Is plusnet compatible with Email on 3

nedster
Dabbler
Posts: 12
Registered: ‎24-06-2009

Is plusnet compatible with Email on 3

I have just recently switched over to plusnet. 3 (the mobile phone company) offer a service called email on 3 whereby you can retreive your email via your mobile phone.
Is plusnet compatible with this service, and if so does anyone have the correct settings?
Thanks
4 REPLIES 4
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,869
Thanks: 4,950
Fixes: 315
Registered: ‎04-04-2007

Re: Is plusnet compatible with Email on 3

All you should need to pick up email are your username, password and our POP3 or IMAP mail server address (mail.plus.net or imap.plus.net). In order to send email you're going to need to use 3's SMTP server address. An alternative would be to use relay.plus.net as the outbound server but specify that you want to use a username and password to send email. Only problem with the latter option is that it might not work if 3 intercept your SMTP traffic. Somebody else can probably confirm whether or not this is the case, I'm not sure myself...

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

MisterW
Superuser
Superuser
Posts: 14,575
Thanks: 5,411
Fixes: 385
Registered: ‎30-07-2007

Re: Is plusnet compatible with Email on 3

Yep, been there done that!, 3 intercept SMTP traffic , you need to use their SMTP server 'smtp-mbb.three.co.uk'.
Dont use the 'smtp.three.co.uk' as it will automatically insert your mobile number as the 'sender'.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

nedster
Dabbler
Posts: 12
Registered: ‎24-06-2009

Re: Is plusnet compatible with Email on 3

Still not working for me I keep getting "acount activation unsuccessful. please try again (100)"
nedster
Dabbler
Posts: 12
Registered: ‎24-06-2009

Re: Is plusnet compatible with Email on 3


Misterw,
Do you have the exact settings you used, I still cannot get it to connect? Any help is greatly appreciated.