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Is my download speed capped?

Cagney1994
Rising Star
Posts: 402
Thanks: 11
Fixes: 3
Registered: ‎28-07-2013

Is my download speed capped?

Hi all
I'm connected at approx. 19 meg but doing a few speedtests, the results are just over 2 meg  Shocked
Is there a problem somewhere?
Thanks.
2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Is my download speed capped?

Put simply, yes. Your line had a brief connection at a much lower speed, causing the problem to update to 2400. This has since corrected, so if you perform a single disconnect/reconnect you should see the higher speeds again.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Cagney1994
Rising Star
Posts: 402
Thanks: 11
Fixes: 3
Registered: ‎28-07-2013

Re: Is my download speed capped?

Thanks Chris Smiley