Is it worth changing TG582N router?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Is it worth changing TG582N router?
Is it worth changing TG582N router?
23-10-2014 5:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Uptime: 11 days, 21:19:48
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1,135 / 13,623
Data Transferred (Sent/Received) [MB/GB]: 683.48 / 8.87
Output Power (Up/Down) [dBm]: 12.6 / 0.0
Line Attenuation (Up/Down) [dB]: 17.0 / 31.5
SN Margin (Up/Down) [dB]: 5.5 / 2.8
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 200 / 25,503
HEC Errors (Up/Down): 184 / 41,555
Re: Is it worth changing TG582N router?
23-10-2014 6:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Changing router won't make too much difference although that's up to you.
The discrepancy between the bandwidth or synchronization speed and the actual line speed is due to how ADSL works so please regard that as normal and not a potential problem.
Hope that makes sense!
Happy as I'm sure some of the other regular bods here will be also to elaborate on that if you need us to.
Re: Is it worth changing TG582N router?
23-10-2014 6:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If it is, perhaps disconnect and re-connect the Internet connection via the router web interface.
It's possible that the plusnet current line speed was updated automatically, but your PPP session was not disconnected, so the new speed hasn't taken effect yet.
Re: Is it worth changing TG582N router?
24-10-2014 3:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
ejs is spot on. Your profile was updated during your current session. Drop the connection via the routers config page and you'll get the improved speeds. There's only a marginal improvement mind!
Tony
Re: Is it worth changing TG582N router?
25-10-2014 11:06 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Is it worth changing TG582N router?
25-10-2014 12:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Welcome to the forums by the way...
Your synch speed is a little bit under what might be expected on a 32dB attenuated line.
Is the router plugged into the master socket?
Are there any extensions?
If yes are they star wired or daisy-chain wired?
Is the bell wire (pin 3) connected?
Is there any noise on the line? Dial 17070 option 2
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Is it worth changing TG582N router?
25-10-2014 1:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Is it worth changing TG582N router?
25-10-2014 1:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Synch speed and DATA speed are rather different.
Your 32dB attenuated line might be expected to synch at 13.8Mbps at 6dB SNRM
Your router is reporting just 13.6Mbps at 3dB (I'm guessing that is the target SNRM or you are seeing a modicum of REIN at the time you took the stats).
Can you keep an eye on these stats - would be interesting to know by how much the DS SNRM changes (without a change in synch speed - that is no resynch happening).
@CRT,
What is the TARGET SNRM on this line please? Are copper tests clean?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Is it worth changing TG582N router?
25-10-2014 4:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Uptime: 13 days, 20:44:53
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1,135 / 13,623
Data Transferred (Sent/Received) [MB/GB]: 791.22 / 10.29
Output Power (Up/Down) [dBm]: 12.6 / 0.0
Line Attenuation (Up/Down) [dB]: 17.0 / 31.5
SN Margin (Up/Down) [dB]: 5.5 / 2.4
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 28,427 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 251 / 34,632
HEC Errors (Up/Down): 225 / 49,104
Re: Is it worth changing TG582N router?
25-10-2014 5:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
First, just to answer the question of your title - no. If you aren't seeing any problems and it's meeting your needs, you are unlikely to gain anything from changing it. The TG582n has a Broadcom chipset which generally performs well on most lines.
On the subject of Bandwidth, different modem/router manufacturers can use different names for sync speed. Technicolor choose to call it Bandwidth.
On 21CN connections like yours, the downstream IP Profile is 88.2% of the sync speed, so that gives 12Mbps and is correctly matched by Plusnet's Current line speed.
If you run the BTw Performance test (ignore the red preamble except make sure no other programs are using the Internet) and at the end of the first run, click the Further Diagnostics button, enter just your Phone number and Run the Further Diagnostics Test. You'll see the IP Profile for the line.
If you want, do a Copy and Paste of the results and post here (no need to grab an image).
In response to Kevin's points, the target probably is 3dB - ie when you resync (which shouldn't happen regularly) the exchange DLM (Dynamic Line Management) sets the default SNRM to3db and this determines the sync speed dependant on the background noise at the time of sync.
As you say sync and SNRM don't vary much, REIN as such, is probably not likely, but depending on your internal wiring you could be getting extra background noise from the bell-wire if you have extension wiring. The other possibility is that you don't have a top quality line - it won't fail any tests, but it's not the best, it might be aluminium rather than copper for example.
Do you have any extension phone sockets, and where are you currently plugged in?
Do you have a Master Socket like the one on the left?
Re: Is it worth changing TG582N router?
25-10-2014 7:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Is it worth changing TG582N router?
26-10-2014 1:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Could you post the current stats. And if I'd read your response to Kevin's first post more carefully I wouldn't have asked the same 2 questions again, so sorry about that.
Re: Is it worth changing TG582N router?
26-10-2014 11:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1,139 / 13,231
Data Transferred (Sent/Received) [MB/MB]: 45.23 / 646.85
Output Power (Up/Down) [dBm]: 12.8 / 0.0
Line Attenuation (Up/Down) [dB]: 17.0 / 31.5
SN Margin (Up/Down) [dB]: 5.9 / 3.0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 1,355 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 1,499
HEC Errors (Up/Down): 0 / 2,112
Plusnet speed test gives 11219 kbps (1.4MB/s)
Re: Is it worth changing TG582N router?
26-10-2014 12:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Is it worth changing TG582N router?
26-10-2014 12:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Is it worth changing TG582N router?