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Is it just me or is the Internet lagging?

Anonymous
Not applicable

Is it just me or is the Internet lagging?

I don't know about you but the Internet in general appears to be very laggy (if that even is a word). Even doing an F5 on the Forum index page here has an obvious tum tee tum about it.
Corrected type.
33 REPLIES 33
Anonymous
Not applicable

Re: Is it just me or is the Internet lagging?

If anything it seems better than normal here !  Kiss
Anonymous
Not applicable

Re: Is it just me or is the Internet lagging?

Well I pressed F5 to refresh my 'Unread Posts' and waited 19 seconds for the result of which is attached!
No one else was using the Internet at the time either. So if it works well for you purleigh then it may well be a local issue.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Is it just me or is the Internet lagging?

Was it only the community site loading slow or were other sites doing the same? Are you still having issues now?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Anonymous
Not applicable

Re: Is it just me or is the Internet lagging?

Hi Chris,
Yes actually I am, and not just the PlusNet sites either. Some sites can take an age while others do not. I've not way of seeing the stats on my ADSL lines due to my configuration, maybe this is something you can do. FWIW I'm using google as the primary (8) and secondary (4) DNS.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Is it just me or is the Internet lagging?

You're connected at full 8128 down and 832 up. The profiles are what I'd expect too.
There's nothing immediately obvious that I can see.
Can you run the BT Speedtest and follow through on the further diagnostics section once the first test completes.
http://speedtest.btwholesale.com/
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Anonymous
Not applicable

Re: Is it just me or is the Internet lagging?

Thanks again Chris.
Done for both lines. Isn't the ping a bit high? As it might explain the expletives coming from my Son's room!
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Is it just me or is the Internet lagging?

We can't see the ping directly. You can try the following from a command prompt and let us know the results:
ping bbc.co.uk
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Anonymous
Not applicable

Re: Is it just me or is the Internet lagging?

Here you are.

[mook@server ~]# ping -c 5 bbc.co.uk
PING bbc.co.uk (212.58.246.103) 56(84) bytes of data.
64 bytes from fmt-vip132.cwwtf.bbc.co.uk (212.58.246.103): icmp_seq=1 ttl=56 time=48.8 ms
64 bytes from fmt-vip132.cwwtf.bbc.co.uk (212.58.246.103): icmp_seq=2 ttl=56 time=74.4 ms
64 bytes from fmt-vip132.cwwtf.bbc.co.uk (212.58.246.103): icmp_seq=3 ttl=56 time=47.1 ms
64 bytes from fmt-vip132.cwwtf.bbc.co.uk (212.58.246.103): icmp_seq=4 ttl=56 time=46.2 ms
64 bytes from fmt-vip132.cwwtf.bbc.co.uk (212.58.246.103): icmp_seq=5 ttl=56 time=73.3 ms
Anonymous
Not applicable

Re: Is it just me or is the Internet lagging?

Hello,
This is the result of my ping test from this morning.

[mook@server ~]# ping -c 5 bbc.co.uk
PING bbc.co.uk (212.58.246.103) 56(84) bytes of data.
64 bytes from fmt-vip132.cwwtf.bbc.co.uk (212.58.246.103): icmp_seq=1 ttl=56 time=48.9 ms
64 bytes from fmt-vip132.cwwtf.bbc.co.uk (212.58.246.103): icmp_seq=2 ttl=56 time=44.9 ms
64 bytes from fmt-vip132.cwwtf.bbc.co.uk (212.58.246.103): icmp_seq=3 ttl=56 time=81.6 ms
64 bytes from fmt-vip132.cwwtf.bbc.co.uk (212.58.246.103): icmp_seq=4 ttl=56 time=47.6 ms
--- bbc.co.uk ping statistics ---
5 packets transmitted, 4 received, 20% packet loss, time 4004ms
rtt min/avg/max/mdev = 44.918/55.789/81.652/15.002 ms

So your thoughts on this would be useful, as this issue is still present, and quite annoying.
Townman
Superuser
Superuser
Posts: 22,920
Thanks: 9,537
Fixes: 158
Registered: ‎22-08-2007

Re: Is it just me or is the Internet lagging?

Your ping times seem very reasonable over adsl.  Here are mine over wifi & a 5Mbps link.
Quote
PING bbc.co.uk (212.58.246.104)
36 bytes from 212.58.246.104 : icmp_seq=0 ttl=54 time=47 ms
36 bytes from 212.58.246.104 : icmp_seq=1 ttl=54 time=42 ms
36 bytes from 212.58.246.104 : icmp_seq=2 ttl=54 time=35 ms
Request timeout for icmp_seq 3
36 bytes from 212.58.246.104 : icmp_seq=4 ttl=54 time=41 ms
36 bytes from 212.58.246.104 : icmp_seq=5 ttl=54 time=42 ms
36 bytes from 212.58.246.104 : icmp_seq=6 ttl=54 time=41 ms
36 bytes from 212.58.246.104 : icmp_seq=7 ttl=54 time=57 ms
36 bytes from 212.58.246.104 : icmp_seq=8 ttl=54 time=41 ms
36 bytes from 212.58.246.104 : icmp_seq=9 ttl=54 time=41 ms
36 bytes from 212.58.246.104 : icmp_seq=10 ttl=54 time=41 ms
36 bytes from 212.58.246.104 : icmp_seq=11 ttl=54 time=65 ms
36 bytes from 212.58.246.104 : icmp_seq=12 ttl=54 time=49 ms
36 bytes from 212.58.246.104 : icmp_seq=13 ttl=54 time=34 ms
36 bytes from 212.58.246.104 : icmp_seq=14 ttl=54 time=35 ms
36 bytes from 212.58.246.104 : icmp_seq=15 ttl=54 time=41 ms
36 bytes from 212.58.246.104 : icmp_seq=16 ttl=54 time=37 ms
--- bbc.co.uk ping statistics ---
17 packets transmitted, 16 packets received, lost 5.9 %

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Is it just me or is the Internet lagging?

They are fluctuating a  little more than I'd expect, from 45 to 81 within a couple of responses. Could you set up a ThinkBroadband ping monitor so we can see the line over a few days? http://www.thinkbroadband.com/ping
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Anonymous
Not applicable

Re: Is it just me or is the Internet lagging?

Done. I'll update the thread at a suitable time in the future.
Anonymous
Not applicable

Re: Is it just me or is the Internet lagging?

I've just had a look at this Ping Graphs for my connections and this one looks very interesting:
http://www.thinkbroadband.com/ping/share/781dfb6a4e68958f4371f3ffe50e32e9.html
Your thoughts on it are?
Here is the second interface, this one looks a whole lot better.
http://www.thinkbroadband.com/ping/share/bf51422a6082d1b73237a2c32d90b746.html
Updated to add second line.
Townman
Superuser
Superuser
Posts: 22,920
Thanks: 9,537
Fixes: 158
Registered: ‎22-08-2007

Re: Is it just me or is the Internet lagging?

Horrible!
Given that you have a load balancer across two ADSL links ought we to be looking at two TBB BQM plots?
Though there is a high level of persistent packet loss here, there is fairly good and consistent ping rate.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.