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Is a 90 Kb/s upload speed the best I can expect?

FIXED
CrVMo
Newbie
Posts: 5
Registered: 11-09-2017

Is a 90 Kb/s upload speed the best I can expect?

Hi.

  • Is a 90 Kb/s upload speed the best I can expect?

Why so much slower than the download speed I can get of c.650 Kb/s?

Thanks,

CrVMo

9 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,741
Thanks: 104
Fixes: 32
Registered: 27-04-2007

Re: Is a 90 Kb/s upload speed the best I can expect?

Hi there, no it looks like you should be able to achieve more. I've added ticket 157691774 to your account to let you know the exact upstream estimate.

 

Were you connecting over LAN or WiFi when you saw that speed?

 

Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 38,244
Thanks: 933
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Registered: 15-06-2007

Re: Is a 90 Kb/s upload speed the best I can expect?

Given that the post is in the non fibre board and that the units are probably kB/s the effective speeds would be 5200kb/s down and 720kb/s up so my first thought is that interleaving has been applied which would limit the upstream sync speed to 888kb/s and this would tie in with the results reported

CrVMo
Newbie
Posts: 5
Registered: 11-09-2017

Re: Is a 90 Kb/s upload speed the best I can expect?

Connected over LAN.

CrVMo

Plusnet Help Team
Plusnet Help Team
Posts: 4,119
Thanks: 854
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Registered: 21-04-2017

Re: Is a 90 Kb/s upload speed the best I can expect?

The upstream sync is at 1135kbps

 

Can you run a speed test at www.speedtest.btwholesale.com and post up the results?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
CrVMo
Newbie
Posts: 5
Registered: 11-09-2017

Re: Is a 90 Kb/s upload speed the best I can expect?

Here's the result:

Plusnet Help Team
Plusnet Help Team
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Registered: 21-04-2017

Re: Is a 90 Kb/s upload speed the best I can expect?

Fix
From that test result it looks like you are getting the maximum possible upload speed for your service.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
CrVMo
Newbie
Posts: 5
Registered: 11-09-2017

Re: Is a 90 Kb/s upload speed the best I can expect?

OK, so that's that then. Cry

Thanks,

CrVMo

Plusnet Help Team
Plusnet Help Team
Posts: 4,119
Thanks: 854
Fixes: 209
Registered: 21-04-2017

Re: Is a 90 Kb/s upload speed the best I can expect?

Sorry for the disappointment CrVMo

 

To answer your second question:

Why so much slower than the download speed I can get of c.650 Kb/s?

The way broadband works is that it's asymmetrical which basically means the upstream is always less than the downstream.

 

Have you considered upgrading to fibre broadband?

Your estimates for the upload are 8.7mbps to 13.4mbps so quite a big jump.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
CrVMo
Newbie
Posts: 5
Registered: 11-09-2017

Re: Is a 90 Kb/s upload speed the best I can expect?

OK, thanks for explaining.  Smiley

CrVMo