Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Is Re-training required? #65240342
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Is Re-training required? #65240342
Is Re-training required? #65240342
01-02-2013 4:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
After clanla reported being stuck at 12 dB SNRM http://community.plus.net/forum/index.php/topic,111390.0.html
I decided to review my set up, and it looks like the DLM has had it in for me!
Although I had been running for 20 days ok with the 11dB the figures are somewhat different from those I'd taken on 3 Jan 2013! (The details in red are from 3 Jan 2013 prior to requesting Upload being uncapped)
Details from RouterStats:
Modem state: up
Up time (Days hh:mm:ss): 0 days, 0:18:52 (after logging #65240342 I was disconnected!)
xDSL Standard: ITU-T G.992.5
xDSL Annex: Annex A
Channel Mode: Interleaved
Downstream:
Noise Margin: 12.0 dB (3.5 dB)
Bandwidth: 14913 kbps (19643 kbps)
Attenuation: 28.5 dB (27.5 dB)
Power: 0.0 dBm (0.0 dBm)
Upstream:
Noise Margin: 6.4 dB (30.8 dB)
Bandwidth: 1205 kbps (444 kbps) [of course this is the uncapping]
Attenuation: 13.8 dB (13.9 dB)
Power: 12.6 dBm (12.9 dBm)
PlusNet details:
Estimated line speed:
11Mb (This may vary between 6.5Mb and 15Mb) - Checked on 2013-01-02 13:25:43 (this hasn't changed)
Current line speed:
13.3 Mb (17.3Mb)
Current BT tests:
http://speedtest.btwholesale.com
1. Best Effort 12.99Mbps
Acceptable range 4-21Mbps
IP Profile 13.37 Mbps
2. Upstream 1.03 Mbps
IP Profile 0.83 Mbps
Speedtest taken on 3 Jan 2013
http://speedtester.bt.com/
1. Best Effort 15.7 Mbps
Acceptable range 4-21Mbps
IP Profile 17.33 Mbps
2. Upstream 0.35 Mbps
IP Profile 0.45 Mbps
I know there is some payback for having Upload uncapped, but should it be this much?
I decided to review my set up, and it looks like the DLM has had it in for me!
Although I had been running for 20 days ok with the 11dB the figures are somewhat different from those I'd taken on 3 Jan 2013! (The details in red are from 3 Jan 2013 prior to requesting Upload being uncapped)
Details from RouterStats:
Modem state: up
Up time (Days hh:mm:ss): 0 days, 0:18:52 (after logging #65240342 I was disconnected!)
xDSL Standard: ITU-T G.992.5
xDSL Annex: Annex A
Channel Mode: Interleaved
Downstream:
Noise Margin: 12.0 dB (3.5 dB)
Bandwidth: 14913 kbps (19643 kbps)
Attenuation: 28.5 dB (27.5 dB)
Power: 0.0 dBm (0.0 dBm)
Upstream:
Noise Margin: 6.4 dB (30.8 dB)
Bandwidth: 1205 kbps (444 kbps) [of course this is the uncapping]
Attenuation: 13.8 dB (13.9 dB)
Power: 12.6 dBm (12.9 dBm)
PlusNet details:
Estimated line speed:
11Mb (This may vary between 6.5Mb and 15Mb) - Checked on 2013-01-02 13:25:43 (this hasn't changed)
Current line speed:
13.3 Mb (17.3Mb)
Current BT tests:
http://speedtest.btwholesale.com
1. Best Effort 12.99Mbps
Acceptable range 4-21Mbps
IP Profile 13.37 Mbps
2. Upstream 1.03 Mbps
IP Profile 0.83 Mbps
Speedtest taken on 3 Jan 2013
http://speedtester.bt.com/
1. Best Effort 15.7 Mbps
Acceptable range 4-21Mbps
IP Profile 17.33 Mbps
2. Upstream 0.35 Mbps
IP Profile 0.45 Mbps
I know there is some payback for having Upload uncapped, but should it be this much?
Message 1 of 6
(982 Views)
5 REPLIES 5
Re: Is Re-training required? #65240342
04-02-2013 9:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
I suspect it's more that the uncapping of the upstream caused an SNR reset, though I'm not sure why it all retrained at 12dB instead of 3 or 6? More than happy to do another reset though if you wish, I wouldn't say that this warranted a fault ticket though?
Please let us know if you'd like us to reset the SNR, thanks.
I suspect it's more that the uncapping of the upstream caused an SNR reset, though I'm not sure why it all retrained at 12dB instead of 3 or 6? More than happy to do another reset though if you wish, I wouldn't say that this warranted a fault ticket though?
Please let us know if you'd like us to reset the SNR, thanks.
Message 2 of 6
(430 Views)
Re: Is Re-training required? #65240342
04-02-2013 1:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I guess I just like to be different
So yes please Matt, I would appreciate an SNR reset, and I will also close the ticket.
So yes please Matt, I would appreciate an SNR reset, and I will also close the ticket.
Message 3 of 6
(430 Views)
Re: Is Re-training required? #65240342
04-02-2013 3:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for that, I've put the SNR reset for you and it should take effect within the next couple of hours or so - hope it sorts things out for you.
Message 4 of 6
(430 Views)
Re: Is Re-training required? #65240342
05-02-2013 8:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The SNR reset didn't happen, can someone from Plusnet take a look for me please?
Is there something I should have done?
Thanks!
Is there something I should have done?
Thanks!
Message 5 of 6
(430 Views)
Re: Is Re-training required? #65240342
05-02-2013 4:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, thanks for the PM - glad today's went through, please let us know how it goes
Message 6 of 6
(430 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Is Re-training required? #65240342