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Is Microsoft Outlook Hotmail down, US based server.

Infinity
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Is Microsoft Outlook Hotmail down, US based server.

Mail.live.com

Not been able to send nor get the automatic receipts / replies from organisations today, since early morning 6:30am
Different browsers (four)
My Apple Mail can send & Receive to my Hotmail Account OK
Suggestions pls
17 REPLIES
Luzern
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Re: Is Microsoft Outlook Hotmail down, US based server.

works both send and receive for me
No one has to agree with my opinion, but in the time I have left a miracle would be nice.
Infinity
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Re: Is Microsoft Outlook Hotmail down, US based server.

Just re-checked...
Hotmail to most UK organizations shown as sent, but no auto replies received, as is usual.

Infinity
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Re: Is Microsoft Outlook Hotmail down, US based server.

Hotmail email account has now been sorted.
The gist of it is, my Hotmail email address had been spoofed yesterday, with hundreds of emails, possibly with viruses / hacking, which appear to have been sent from my Hotmail account.
All external to my iMac.
Hotmail were automatically alerted to this, and blocked any emails from my Hotmail account, real or spoofed.

Community Veteran
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Re: Is Microsoft Outlook Hotmail down, US based server.

So if I've understood correctly, someone spoofed your account, no problem on your machine, but you can't log into the account anymore because Windows Live Hotmail Technical Squad247 have changed the password and won't release it unless you pay £149.99 or £199.99 Huh  Seems one mustn't rely on such services for anything important then!
Edit: especially if it turns out they aren't part of M$.
Infinity
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Re: Is Microsoft Outlook Hotmail down, US based server.

That's correct.

I already have 3 different anti-virus / hacking protection software running, intercepting incoming,   and am now running a couple of whole computer scans too.
Though TBH, it all seems to be external to my computer and (ex) Hotmail account

mattturner
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Re: Is Microsoft Outlook Hotmail down, US based server.

Hi PlusComUK,
If I understand correctly, you gave your Hotmail Login credentials to a company called TechnicalSquad247 via e-chat on their website.
I suspect they've taken your credentials, logged into your Hotmail account and changed your password (for what purpose I don't know, perhaps to try and persuade you to pay them to regain access). This definitely isn't an official support channel for Hotmail and there's no-way they could have known that your account was used to send spoof emails.
I'm not really sure what to advise you to do now, hopefully someone else will have some better advice!
Matt
Community Veteran
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Re: Is Microsoft Outlook Hotmail down, US based server.

Thanks for that info Matt, I wasn't sure myself if they were genuine official support, I'll edit my post, so as not to mislead.
bradw
Grafter
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Re: Is Microsoft Outlook Hotmail down, US based server.

Official support would never have asked for your password.
Try the number here (or live chat/email) http://support.microsoft.com/contactus/?ws=support&SegNo=2#livehelp_contact
Infinity
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Re: Is Microsoft Outlook Hotmail down, US based server.

Thanks above, I don't need Hotmail, so I should be OK, hopefully.
Community Veteran
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Re: Is Microsoft Outlook Hotmail down, US based server.

I'd still try an get control of the account back by contacting M$ using bradw's link, then there's no chance of any one using it and impersonating you!
I'd also change all your other passwords after that lot have been snooping round your machine Huh
Infinity
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Re: Is Microsoft Outlook Hotmail down, US based server.


Update:
Took Microsoft 5 minutes to re-enable my account, with new password !!!



Infinity
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Re: Is Microsoft Outlook Hotmail down, US based server.

I've checked my keylogger (to track imac if stolen) nothing amended, even hidden files
RPMozley
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Re: Is Microsoft Outlook Hotmail down, US based server.

Listing what's in your home folder? What a bizarre thing to do. Although they must have noticed you're using Dropbox, hope they didn't try accessing your account there as well. Huh
That's RPM to you!!
Infinity
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Re: Is Microsoft Outlook Hotmail down, US based server.

I don't actually use Dropbox though
just going through internet banking procedures, will come back later