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Invalid user name or password

Community Veteran
Posts: 1,012
Registered: 01-08-2007

Invalid user name or password

Just tried to log on to the portal and I get this message
Invalid user name or password
It was OK about ten minutes prior to this.
Anyone else suffering the same fate?
3 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Invalid user name or password

Strange, I've just tested from here and can't replicate the problem. Have you been able to try a different browser or clear your cookies/cache and try again?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 1,012
Registered: 01-08-2007

Re: Invalid user name or password

Very strange I was able to log in on my other laptop, but still not able to on this machine.    First time it's ever happened.
Community Veteran
Posts: 1,012
Registered: 01-08-2007

Re: Invalid user name or password

Mysteriously I can now log in on this computer.    No idea what happened though.