Internetr Disconnects 7 million times a day. yet again
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Internetr Disconnects 7 million times a day. y...
Internetr Disconnects 7 million times a day. yet again
08-11-2014 5:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Event Logging
This page summarizes the last events that have been recorded on your Technicolor Gateway. Choose a display filter...
Category:
Recorded Events
Time Message
Warning Nov 8 17:56:30 PPP link up (Internet) [91.125.126.186]
Info Nov 8 17:56:30 FIREWALL event (1 of 1): modified rules
Info Nov 8 17:56:30 FIREWALL event (1 of 1): created rules
Info Nov 8 17:56:30 FIREWALL event (1 of 22): deleted rules
Info Nov 8 17:56:30 PPP CHAP Receive success (Internet)
Info Nov 8 17:56:29 PPP CHAP Receive challenge from rhost PTN-AG01 (Internet)
Info Nov 8 17:56:29 PPP CHAP Receive challenge from rhost ERX21.Edinburgh4 (Internet)
Info Nov 8 17:55:16 FIREWALL event (1 of 1): modified rules
Info Nov 8 17:55:16 FIREWALL event (1 of 1): created rules
Warning Nov 8 17:55:16 PPP link down (Internet) [87.115.84.44]
Error Nov 8 17:49:40 FIREWALL icmp check (1 of 1): Protocol: ICMP Src ip: 58.42.194.142 Dst ip: 87.115.84.44 Type: Destination Unreachable Code: Port Unreacheable
Info Nov 8 17:49:17 CONFIGURATION mbus igd sync successfull
Info Nov 8 17:49:14 CONFIGURATION mbus atomic sync successful
Error Nov 8 17:48:09 UPnP framework enabled
Info Nov 8 17:48:09 FIREWALL event (1 of 33): modified rules
Info Nov 8 17:48:09 FIREWALL event (1 of 53): created rules
Info Nov 8 17:42:38 LOGIN User admin logged in on [HTTP] (from 192.168.1.65)
Info Nov 8 17:41:47 SNTP Synchronised to server: 212.159.13.49
Error Nov 8 17:41:47 SNTP Systemtime update: time setting 00:05:56 > new time setting: 17:41:47
Error Jan 1 00:04:44 FIREWALL icmp check (1 of 1): Protocol: ICMP Src ip: 71.49.105.37 Dst ip: 87.115.84.44 Type: Destination Unreachable Code: Port Unreacheable
Error Jan 1 00:00:57 [ANTI_SPOOFD] (err) llist_getobject_at for ENV.ANTI_SPOOFD's value failed
Warning Jan 1 00:00:56 PPP link up (Internet) [87.115.84.44]
Info Jan 1 00:00:56 PPP CHAP Receive success (Internet)
Info Jan 1 00:00:56 PPP CHAP Receive challenge from rhost PTW-AG04 (Internet)
Info Jan 1 00:00:55 PPP CHAP Receive challenge from rhost ERX21.Edinburgh4 (Internet)
Info Jan 1 00:00:50 xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.9 dBm, Up: 12.3 dBm; line Attenuation Down: 8.0 dB, Up: 4.0 dB; snr Margin Down: 13.4 dB, Up: 22.0 dB)
Warning Jan 1 00:00:42 DHCS server up
Info Jan 1 00:00:42 FIREWALL event (1 of 1): deleted rules
Info Jan 1 00:00:42 FIREWALL level changed to Standard.
Error Jan 1 00:00:37 UPnP framework enabled
Error Jan 1 00:00:36 UPnP framework disabled
Error Jan 1 00:00:34 UPnP framework disabled
Info Jan 1 00:00:32 FIREWALL has been enabled
Error Jan 1 00:00:32 UPnP framework disabled
Info Jan 1 00:00:24 FIREWALL event (1 of 1): modified rules
Info Jan 1 00:00:24 FIREWALL event (1 of 1): created rules
Warning Jan 1 00:00:16 KERNEL Warm restart
Thats what it says on the Router logs..
don't know what else i can do, absolutely pathetic in my opinion. literally disconnects for around 30 seconds reconeccts for 4-5 minutes then disconnects again. same olf piece of doggy doo.
Info Jan 1 00:00:08 FIREWALL has been enabled
Re: Internetr Disconnects 7 million times a day. yet again
10-11-2014 9:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you haven't already then I'd suggest going through the fault checker at https://faults.plus.net
We saw a few disconnections on Saturday, prior to this post being made, but not many since then. How's the line performing now?
Re: Internetr Disconnects 7 million times a day. yet again
11-11-2014 6:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
C:\Users\Michael>ping google.com
Pinging google.com [74.125.230.105] with 32 bytes of data:
Reply from 74.125.230.105: bytes=32 time=1899ms TTL=55
Reply from 74.125.230.105: bytes=32 time=1920ms TTL=55
Reply from 74.125.230.105: bytes=32 time=2043ms TTL=55
Reply from 74.125.230.105: bytes=32 time=1943ms TTL=55
Ping statistics for 74.125.230.105:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1899ms, Maximum = 2043ms, Average = 1951ms
C:\Users\Michael>ping google.com
Pinging google.com [74.125.230.105] with 32 bytes of data:
Reply from 74.125.230.105: bytes=32 time=310ms TTL=55
Reply from 74.125.230.105: bytes=32 time=116ms TTL=55
Reply from 74.125.230.105: bytes=32 time=62ms TTL=55
Reply from 74.125.230.105: bytes=32 time=44ms TTL=55
Ping statistics for 74.125.230.105:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 44ms, Maximum = 310ms, Average = 133ms
C:\Users\Michael>ping google.com
Pinging google.com [74.125.230.105] with 32 bytes of data:
Reply from 74.125.230.105: bytes=32 time=1284ms TTL=55
Reply from 74.125.230.105: bytes=32 time=1426ms TTL=55
Reply from 74.125.230.105: bytes=32 time=1411ms TTL=55
Reply from 74.125.230.105: bytes=32 time=1562ms TTL=55
Ping statistics for 74.125.230.105:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1284ms, Maximum = 1562ms, Average = 1420ms
C:\Users\Michael>ping google.com
Pinging google.com [74.125.230.105] with 32 bytes of data:
Reply from 74.125.230.105: bytes=32 time=552ms TTL=55
Reply from 74.125.230.105: bytes=32 time=447ms TTL=55
Reply from 74.125.230.105: bytes=32 time=424ms TTL=55
Reply from 74.125.230.105: bytes=32 time=422ms TTL=55
Ping statistics for 74.125.230.105:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 422ms, Maximum = 552ms, Average = 461ms
C:\Users\Michael>ping google.com
Pinging google.com [74.125.230.105] with 32 bytes of data:
Reply from 74.125.230.105: bytes=32 time=465ms TTL=55
Reply from 74.125.230.105: bytes=32 time=514ms TTL=55
Reply from 74.125.230.105: bytes=32 time=505ms TTL=55
Reply from 74.125.230.105: bytes=32 time=373ms TTL=55
Ping statistics for 74.125.230.105:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 373ms, Maximum = 514ms, Average = 464ms
C:\Users\Michael>ping google.com
Pinging google.com [74.125.230.105] with 32 bytes of data:
Reply from 74.125.230.105: bytes=32 time=413ms TTL=55
Reply from 74.125.230.105: bytes=32 time=414ms TTL=55
Reply from 74.125.230.105: bytes=32 time=331ms TTL=55
Reply from 74.125.230.105: bytes=32 time=376ms TTL=55
Ping statistics for 74.125.230.105:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 331ms, Maximum = 414ms, Average = 383ms
C:\Users\Michael>ping google.com#
Ping request could not find host google.com#. Please check the name an
n.
C:\Users\Michael>ping google.com#
Ping request could not find host google.com#. Please check the name an
n.
C:\Users\Michael>ping google.com
Pinging google.com [74.125.230.105] with 32 bytes of data:
Reply from 74.125.230.105: bytes=32 time=27ms TTL=55
Reply from 74.125.230.105: bytes=32 time=175ms TTL=55
Reply from 74.125.230.105: bytes=32 time=31ms TTL=55
Reply from 74.125.230.105: bytes=32 time=26ms TTL=55
Ping statistics for 74.125.230.105:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 175ms, Average = 64ms
C:\Users\Michael>ping google.com
Pinging google.com [74.125.230.105] with 32 bytes of data:
Reply from 74.125.230.105: bytes=32 time=91ms TTL=55
Reply from 74.125.230.105: bytes=32 time=25ms TTL=55
Reply from 74.125.230.105: bytes=32 time=93ms TTL=55
Reply from 74.125.230.105: bytes=32 time=29ms TTL=55
Ping statistics for 74.125.230.105:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 25ms, Maximum = 93ms, Average = 59ms
C:\Users\Michael>ping google.com -n 75
Pinging google.com [74.125.230.105] with 32 bytes of data:
Reply from 74.125.230.105: bytes=32 time=25ms TTL=55
Reply from 74.125.230.105: bytes=32 time=100ms TTL=55
Reply from 74.125.230.105: bytes=32 time=25ms TTL=55
Reply from 74.125.230.105: bytes=32 time=93ms TTL=55
Reply from 74.125.230.105: bytes=32 time=25ms TTL=55
Reply from 74.125.230.105: bytes=32 time=94ms TTL=55
Reply from 74.125.230.105: bytes=32 time=27ms TTL=55
Reply from 74.125.230.105: bytes=32 time=105ms TTL=55
Reply from 74.125.230.105: bytes=32 time=99ms TTL=55
Reply from 74.125.230.105: bytes=32 time=78ms TTL=55
Reply from 74.125.230.105: bytes=32 time=32ms TTL=55
Reply from 74.125.230.105: bytes=32 time=75ms TTL=55
Reply from 74.125.230.105: bytes=32 time=26ms TTL=55
Reply from 74.125.230.105: bytes=32 time=68ms TTL=55
Reply from 74.125.230.105: bytes=32 time=24ms TTL=55
Reply from 74.125.230.105: bytes=32 time=62ms TTL=55
Reply from 74.125.230.105: bytes=32 time=24ms TTL=55
Reply from 74.125.230.105: bytes=32 time=60ms TTL=55
Reply from 74.125.230.105: bytes=32 time=26ms TTL=55
Reply from 74.125.230.105: bytes=32 time=58ms TTL=55
Reply from 74.125.230.105: bytes=32 time=25ms TTL=55
Reply from 74.125.230.105: bytes=32 time=48ms TTL=55
Reply from 74.125.230.105: bytes=32 time=26ms TTL=55
Reply from 74.125.230.105: bytes=32 time=48ms TTL=55
Reply from 74.125.230.105: bytes=32 time=31ms TTL=55
Reply from 74.125.230.105: bytes=32 time=57ms TTL=55
Reply from 74.125.230.105: bytes=32 time=270ms TTL=55
Reply from 74.125.230.105: bytes=32 time=329ms TTL=55
Reply from 74.125.230.105: bytes=32 time=25ms TTL=55
Reply from 74.125.230.105: bytes=32 time=31ms TTL=55
Reply from 74.125.230.105: bytes=32 time=25ms TTL=55
Reply from 74.125.230.105: bytes=32 time=22ms TTL=55
Reply from 74.125.230.105: bytes=32 time=32ms TTL=55
Reply from 74.125.230.105: bytes=32 time=25ms TTL=55
Reply from 74.125.230.105: bytes=32 time=106ms TTL=55
Reply from 74.125.230.105: bytes=32 time=46ms TTL=55
Reply from 74.125.230.105: bytes=32 time=156ms TTL=55
Reply from 74.125.230.105: bytes=32 time=27ms TTL=55
Reply from 74.125.230.105: bytes=32 time=102ms TTL=55
Reply from 74.125.230.105: bytes=32 time=484ms TTL=55
Reply from 74.125.230.105: bytes=32 time=575ms TTL=55
Reply from 74.125.230.105: bytes=32 time=587ms TTL=55
Reply from 74.125.230.105: bytes=32 time=702ms TTL=55
Reply from 74.125.230.105: bytes=32 time=775ms TTL=55
Reply from 74.125.230.105: bytes=32 time=778ms TTL=55
Reply from 74.125.230.105: bytes=32 time=382ms TTL=55
Reply from 74.125.230.105: bytes=32 time=25ms TTL=55
Reply from 74.125.230.105: bytes=32 time=23ms TTL=55
Reply from 74.125.230.105: bytes=32 time=47ms TTL=55
Reply from 74.125.230.105: bytes=32 time=30ms TTL=55
Reply from 74.125.230.105: bytes=32 time=45ms TTL=55
Reply from 74.125.230.105: bytes=32 time=27ms TTL=55
Reply from 74.125.230.105: bytes=32 time=39ms TTL=55
Reply from 74.125.230.105: bytes=32 time=25ms TTL=55
Reply from 74.125.230.105: bytes=32 time=36ms TTL=55
Reply from 74.125.230.105: bytes=32 time=25ms TTL=55
Reply from 74.125.230.105: bytes=32 time=28ms TTL=55
Reply from 74.125.230.105: bytes=32 time=27ms TTL=55
Reply from 74.125.230.105: bytes=32 time=25ms TTL=55
Reply from 74.125.230.105: bytes=32 time=80ms TTL=55
Reply from 74.125.230.105: bytes=32 time=25ms TTL=55
Reply from 74.125.230.105: bytes=32 time=106ms TTL=55
Reply from 74.125.230.105: bytes=32 time=31ms TTL=55
Reply from 74.125.230.105: bytes=32 time=104ms TTL=55
Reply from 74.125.230.105: bytes=32 time=231ms TTL=55
Reply from 74.125.230.105: bytes=32 time=97ms TTL=55
Reply from 74.125.230.105: bytes=32 time=23ms TTL=55
Reply from 74.125.230.105: bytes=32 time=92ms TTL=55
Reply from 74.125.230.105: bytes=32 time=26ms TTL=55
Reply from 74.125.230.105: bytes=32 time=200ms TTL=55
Reply from 74.125.230.105: bytes=32 time=195ms TTL=55
Reply from 74.125.230.105: bytes=32 time=177ms TTL=55
Reply from 74.125.230.105: bytes=32 time=131ms TTL=55
Reply from 74.125.230.105: bytes=32 time=86ms TTL=55
Reply from 74.125.230.105: bytes=32 time=28ms TTL=55
Ping statistics for 74.125.230.105:
Packets: Sent = 75, Received = 75, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 778ms, Average = 118ms
C:\Users\Michael>ping google.com -n 75#
Pinging google.com [74.125.230.133] with 32 bytes of data:
Reply from 74.125.230.133: bytes=32 time=24ms TTL=56
Reply from 74.125.230.133: bytes=32 time=89ms TTL=56
Reply from 74.125.230.133: bytes=32 time=23ms TTL=56
Reply from 74.125.230.133: bytes=32 time=82ms TTL=56
Reply from 74.125.230.133: bytes=32 time=23ms TTL=56
Reply from 74.125.230.133: bytes=32 time=79ms TTL=56
Reply from 74.125.230.133: bytes=32 time=576ms TTL=56
Reply from 74.125.230.133: bytes=32 time=423ms TTL=56
Reply from 74.125.230.133: bytes=32 time=30ms TTL=56
Reply from 74.125.230.133: bytes=32 time=74ms TTL=56
Reply from 74.125.230.133: bytes=32 time=32ms TTL=56
Reply from 74.125.230.133: bytes=32 time=75ms TTL=56
Reply from 74.125.230.133: bytes=32 time=27ms TTL=56
Reply from 74.125.230.133: bytes=32 time=57ms TTL=56
Reply from 74.125.230.133: bytes=32 time=27ms TTL=56
Reply from 74.125.230.133: bytes=32 time=50ms TTL=56
Reply from 74.125.230.133: bytes=32 time=27ms TTL=56
Reply from 74.125.230.133: bytes=32 time=81ms TTL=56
Reply from 74.125.230.133: bytes=32 time=47ms TTL=56
Reply from 74.125.230.133: bytes=32 time=43ms TTL=56
Reply from 74.125.230.133: bytes=32 time=25ms TTL=56
Reply from 74.125.230.133: bytes=32 time=38ms TTL=56
Reply from 74.125.230.133: bytes=32 time=29ms TTL=56
Reply from 74.125.230.133: bytes=32 time=41ms TTL=56
Reply from 74.125.230.133: bytes=32 time=27ms TTL=56
Reply from 74.125.230.133: bytes=32 time=31ms TTL=56
Reply from 74.125.230.133: bytes=32 time=26ms TTL=56
Reply from 74.125.230.133: bytes=32 time=26ms TTL=56
Reply from 74.125.230.133: bytes=32 time=111ms TTL=56
Reply from 74.125.230.133: bytes=32 time=28ms TTL=56
Reply from 74.125.230.133: bytes=32 time=117ms TTL=56
Reply from 74.125.230.133: bytes=32 time=108ms TTL=56
Reply from 74.125.230.133: bytes=32 time=302ms TTL=56
Reply from 74.125.230.133: bytes=32 time=27ms TTL=56
Reply from 74.125.230.133: bytes=32 time=96ms TTL=56
Reply from 74.125.230.133: bytes=32 time=31ms TTL=56
Reply from 74.125.230.133: bytes=32 time=90ms TTL=56
Reply from 74.125.230.133: bytes=32 time=26ms TTL=56
Reply from 74.125.230.133: bytes=32 time=89ms TTL=56
Reply from 74.125.230.133: bytes=32 time=27ms TTL=56
Reply from 74.125.230.133: bytes=32 time=83ms TTL=56
Reply from 74.125.230.133: bytes=32 time=34ms TTL=56
Reply from 74.125.230.133: bytes=32 time=80ms TTL=56
Reply from 74.125.230.133: bytes=32 time=29ms TTL=56
Reply from 74.125.230.133: bytes=32 time=70ms TTL=56
Reply from 74.125.230.133: bytes=32 time=28ms TTL=56
Reply from 74.125.230.133: bytes=32 time=63ms TTL=56
Reply from 74.125.230.133: bytes=32 time=26ms TTL=56
Reply from 74.125.230.133: bytes=32 time=61ms TTL=56
Reply from 74.125.230.133: bytes=32 time=27ms TTL=56
Reply from 74.125.230.133: bytes=32 time=57ms TTL=56
Reply from 74.125.230.133: bytes=32 time=34ms TTL=56
Reply from 74.125.230.133: bytes=32 time=53ms TTL=56
Reply from 74.125.230.133: bytes=32 time=30ms TTL=56
Reply from 74.125.230.133: bytes=32 time=49ms TTL=56
Reply from 74.125.230.133: bytes=32 time=26ms TTL=56
Reply from 74.125.230.133: bytes=32 time=39ms TTL=56
Reply from 74.125.230.133: bytes=32 time=24ms TTL=56
Reply from 74.125.230.133: bytes=32 time=32ms TTL=56
Reply from 74.125.230.133: bytes=32 time=25ms TTL=56
Reply from 74.125.230.133: bytes=32 time=32ms TTL=56
Reply from 74.125.230.133: bytes=32 time=29ms TTL=56
Reply from 74.125.230.133: bytes=32 time=27ms TTL=56
Reply from 74.125.230.133: bytes=32 time=26ms TTL=56
Reply from 74.125.230.133: bytes=32 time=26ms TTL=56
Reply from 74.125.230.133: bytes=32 time=108ms TTL=56
Reply from 74.125.230.133: bytes=32 time=26ms TTL=56
Reply from 74.125.230.133: bytes=32 time=886ms TTL=56
Reply from 74.125.230.133: bytes=32 time=930ms TTL=56
Reply from 74.125.230.133: bytes=32 time=960ms TTL=56
Reply from 74.125.230.133: bytes=32 time=1038ms TTL=56
Reply from 74.125.230.133: bytes=32 time=1026ms TTL=56
Reply from 74.125.230.133: bytes=32 time=1070ms TTL=56
Reply from 74.125.230.133: bytes=32 time=505ms TTL=56
Reply from 74.125.230.133: bytes=32 time=30ms TTL=56
Ping statistics for 74.125.230.133:
Packets: Sent = 75, Received = 75, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 1070ms, Average = 143ms
C:\Users\Michael>
Re: Internetr Disconnects 7 million times a day. yet again
11-11-2014 6:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Internetr Disconnects 7 million times a day. yet again
11-11-2014 7:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you still have the 582n on line can you post the TG582n Full DSL stats?
If it's the Netgear, wherever you get it's stats from.
The constant 7.2Mbps you mentioned was that download speed or sync speed? I'm assuming you meant download speed.
Re: Internetr Disconnects 7 million times a day. yet again
11-11-2014 8:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Pinging ntp.plus.net [212.159.13.50] with 32 bytes of data:
Reply from 212.159.13.50: bytes=32 time=22ms TTL=59
Reply from 212.159.13.50: bytes=32 time=34ms TTL=59
Reply from 212.159.13.50: bytes=32 time=25ms TTL=59
Reply from 212.159.13.50: bytes=32 time=32ms TTL=59
Reply from 212.159.13.50: bytes=32 time=23ms TTL=59
Reply from 212.159.13.50: bytes=32 time=23ms TTL=59
Reply from 212.159.13.50: bytes=32 time=23ms TTL=59
Reply from 212.159.13.50: bytes=32 time=23ms TTL=59
Reply from 212.159.13.50: bytes=32 time=167ms TTL=59
Reply from 212.159.13.50: bytes=32 time=22ms TTL=59
Reply from 212.159.13.50: bytes=32 time=100ms TTL=59
Reply from 212.159.13.50: bytes=32 time=65ms TTL=59
Reply from 212.159.13.50: bytes=32 time=108ms TTL=59
Reply from 212.159.13.50: bytes=32 time=24ms TTL=59
Reply from 212.159.13.50: bytes=32 time=87ms TTL=59
Reply from 212.159.13.50: bytes=32 time=24ms TTL=59
Reply from 212.159.13.50: bytes=32 time=83ms TTL=59
Reply from 212.159.13.50: bytes=32 time=30ms TTL=59
Reply from 212.159.13.50: bytes=32 time=77ms TTL=59
Reply from 212.159.13.50: bytes=32 time=22ms TTL=59
Reply from 212.159.13.50: bytes=32 time=67ms TTL=59
Reply from 212.159.13.50: bytes=32 time=22ms TTL=59
Reply from 212.159.13.50: bytes=32 time=75ms TTL=59
Reply from 212.159.13.50: bytes=32 time=145ms TTL=59
Reply from 212.159.13.50: bytes=32 time=70ms TTL=59
Ping statistics for 212.159.13.50:
Packets: Sent = 25, Received = 25, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 167ms, Average = 55ms
Still lagging hard as hell on games!
and my stats are Modem
ADSL Firmware Version 3.4.4.1.0.1
Modem Status Connected
DownStream Connection Speed 8128 Kbps
UpStream Connection Speed 448 Kbps
VPI 0
VCI 38
Re: Internetr Disconnects 7 million times a day. yet again
11-11-2014 8:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
When you had the TG582n on line, was that the one that had the firmware update?
Is the modem/router positioned so that it get's plenty of ventilation - eg. it's not sat on a carpet? And hopefully not sat where there's a lot of heat?
Re: Internetr Disconnects 7 million times a day. yet again
11-11-2014 9:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Internetr Disconnects 7 million times a day. yet again
11-11-2014 10:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Has the Netgear got a log you can look at?
Re: Internetr Disconnects 7 million times a day. yet again
12-11-2014 9:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can you make sure you complete the questions in the faults troubleshooter? It's not fully submitted through to us yet.
Re: Internetr Disconnects 7 million times a day. yet again
14-11-2014 3:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Internetr Disconnects 7 million times a day. yet again
14-11-2014 3:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Users\Michael>ping ftp.plus.net
Pinging ftp.plus.net [212.159.9.91] with 32 bytes of data:
Reply from 212.159.9.91: bytes=32 time=1086ms TTL=249
Reply from 212.159.9.91: bytes=32 time=1027ms TTL=249
Reply from 212.159.9.91: bytes=32 time=1121ms TTL=249
Reply from 212.159.9.91: bytes=32 time=1266ms TTL=249
Ping statistics for 212.159.9.91:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1027ms, Maximum = 1266ms, Average = 1125ms
C:\Users\Michael>ping ftp.plus.net
Pinging ftp.plus.net [212.159.9.91] with 32 bytes of data:
Reply from 212.159.9.91: bytes=32 time=1351ms TTL=249
Reply from 212.159.9.91: bytes=32 time=1402ms TTL=249
Reply from 212.159.9.91: bytes=32 time=1407ms TTL=249
Reply from 212.159.9.91: bytes=32 time=1462ms TTL=249
Ping statistics for 212.159.9.91:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1351ms, Maximum = 1462ms, Average = 1405ms
C:\Users\Michael>tracert ftp.plus.net
Tracing route to ftp.plus.net [212.159.9.91]
over a maximum of 30 hops:
1 <1 ms 1 ms <1 ms 192.168.0.1
2 695 ms 795 ms 802 ms lo0-central10.pcl-ag04.plus.net [195.166.128.185
]
3 539 ms 540 ms 602 ms link-a-central10.pcl-gw01.plus.net [212.159.2.17
2]
4 612 ms 619 ms 608 ms xe-0-2-0.pcl-cr01.plus.net [212.159.0.204]
5 738 ms 750 ms 628 ms po2.pcl-gw01.plus.net [195.166.129.41]
6 628 ms 638 ms 692 ms gi5-8.ptp-cr01.plus.net [84.93.224.48]
7 833 ms 884 ms 939 ms vlan2657.ptp-elb01.plus.net [84.93.224.36]
8 720 ms 753 ms 840 ms homepages.plus.net [212.159.9.91]
Trace complete.
Re: Internetr Disconnects 7 million times a day. yet again
14-11-2014 3:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The line seems to be more stable over the last day or so, with only 1 disconnection that we can see since 7pm on the 11th November.
Taking a look at your exchange, it is showing as AMBER for capacity, so that won't be helping at all. As the threshold on the exchange has been exceeded an upgrade should already be in planning, these normally take around 2 weeks based on the work involved at the exchange. So hopefully you won't have this issue much longer.
Re: Internetr Disconnects 7 million times a day. yet again
14-11-2014 7:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Internetr Disconnects 7 million times a day. yet again
17-11-2014 10:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Internetr Disconnects 7 million times a day. y...