Internet? what internet?
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Internet? what internet?
25-06-2013 12:39 AM
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Also, speed has only been max about 15 mb/s
Connectivity Check
This page enables you to perform a connectivity check on an Internet service of your Technicolor Gateway.
Choose an Internet service and click the button to launch the tests.
Internet Service to Check:
Test Results
Ethernet
PPP
Concentrator not reachable
Re: Internet? what internet?
25-06-2013 1:05 AM
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Download speed : 2.39
Upload speed: 4.57
Ping latency: 32.38
Re: Internet? what internet?
25-06-2013 1:36 PM
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Welcome to our community forums.
I've posted a graph of your of your recent connectivity:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image1372163652812.png"/>
As you can see your line is dropping quite severely, are you rebooting the router yourself or is your line dropping on it's own?
Re: Internet? what internet?
25-06-2013 2:01 PM
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I have only tried to reboot the router and fibre box twice to see if it would fix the terrible Internet connection.
Last night was so bad it took me about 20 mins to make this post, it really is unusable
Re: Internet? what internet?
25-06-2013 3:39 PM
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Re: Internet? what internet?
25-06-2013 3:59 PM
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I'll have to try that tonight when I get home.
Looking at the graph, it pretty much coincides when I have been trying to use it that it cuts out eg last night I was posting this when it was dropping out. All day Sunday I was out until the evening, again which coincides with the drop offs.
Same laptop I use when with previous provider, and had no issues then
Re: Internet? what internet?
25-06-2013 4:05 PM
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Re: Internet? what internet?
25-06-2013 9:11 PM
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I am now sending this from my phone as my Internet is up and down like a Toyota now we've hit 9pm.
Very very unhappy customer
Re: Internet? what internet?
25-06-2013 9:12 PM
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Re: Internet? what internet?
25-06-2013 9:41 PM
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Re: Internet? what internet?
25-06-2013 9:48 PM
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Sent from my phone, as router stilllllll Connecting...
Re: Internet? what internet?
25-06-2013 10:26 PM
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Re: Internet? what internet?
26-06-2013 7:04 AM
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Now to check stability
Re: Internet? what internet?
26-06-2013 11:05 AM
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I've posted another graph of your connection including last night:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13722410413513.png"/>
Is your connection fint in the daytime when you use it?
Re: Internet? what internet?
26-06-2013 2:33 PM
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I'm not at home during the day so it doesn't get used.
I have remotely connected from my phone to my server today and it has been stable, but I only did this for a short time
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