cancel
Showing results for 
Search instead for 
Did you mean: 

Internet stops working with error 'Concentrator not reachable'

MatrixJ21
Newbie
Posts: 1
Registered: 20-08-2013

Internet stops working with error 'Concentrator not reachable'

I have found that my internet connection keeps saying that it cannot access the internet and redirects all my webpage requests to my router homepage. The test thing I tried has a cross by 'PPP' and says 'Concentrator not reachable'. This always seems to happen in the early hours of the morning. How can I fix this?
Thanks.
1 REPLY
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Internet stops working with error 'Concentrator not reachable'

Hi there,
Welcome to our community forums.
You seem to be experiencing the issues discussed here. As explained in that thread we're making some changes on Thursday 22nd that will hopefully resolve this.