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Internet speed
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Internet speed
17-02-2013 11:40 AM
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Hello there i put a post up about my internet speed the other day, it was at 0.2 on the scale, since i raised the problem and you said you sorted it its gone from 0.2 to 0.4... thats not really that much better is there anything you can do to make it any faster? my phones 3g net goes faster.... its doing my head in
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Re: Internet speed
17-02-2013 6:47 PM
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Presumably the original post was http://community.plus.net/forum/index.php/topic,111994.msg960103.html#msg960103 ?
Can you post some router stats so that the "experts" here can see how your line is performing and a speed test, including the extra diagnostics - http://speedtest.btwholesale.com/ ?
Can you post some router stats so that the "experts" here can see how your line is performing and a speed test, including the extra diagnostics - http://speedtest.btwholesale.com/ ?
Plusnet FTTC (Sep 2014), Essentials (Feb 2013); ADSL (Apr 2009); Customer since Jan 2004 (on 28kb dial-up)
Using a TP-Link Archer VR600 modem-router.
Using a TP-Link Archer VR600 modem-router.
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Re: Internet speed
19-02-2013 1:32 PM
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Hi there,
Guess it's still ongoing following the reset that Adam did? To be honest I can see a few drops showing since that was done and suspect that's what's caused the profile to drop again. It'd not really be worth doing any more of those until we know the line is stable so the best thing to do would be to run through the checks at http://faults.plus.net - if they don't improve anything then it'll pass a ticket to our faults team who will then get this investigated for you.
Guess it's still ongoing following the reset that Adam did? To be honest I can see a few drops showing since that was done and suspect that's what's caused the profile to drop again. It'd not really be worth doing any more of those until we know the line is stable so the best thing to do would be to run through the checks at http://faults.plus.net - if they don't improve anything then it'll pass a ticket to our faults team who will then get this investigated for you.
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