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Internet speed very slow last few weeks
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Internet speed very slow last few weeks
06-02-2015 1:16 AM
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Internet speed slow last few weeks
max down load speed 528kb
any help
max down load speed 528kb
any help
Message 1 of 3
(701 Views)
2 REPLIES 2
Re: Internet speed very slow last few weeks
06-02-2015 10:21 AM
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I've had a look over your account and I can't see any issues at the moment. Your line is in sync at 15285 and the profile is set as 13400. You are on an older account type and did reach the usage allowance last month, but that was reset on the 23rd Jan.
Can you run the BT speedtester at http://speedtest.btwholesale.com/ and let me know the results?
Also, are you connected wirelessly or wired?
Can you run the BT speedtester at http://speedtest.btwholesale.com/ and let me know the results?
Also, are you connected wirelessly or wired?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 3
(385 Views)
Re: Internet speed very slow last few weeks
06-02-2015 6:59 PM
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Download speed 10.97
upload speed 1.04
ping latency 44.50
I use U torrent sometimes normally download at around 1.5 mbps
but last few weeks max i can get is 526k 1/3 of my normal speed
it seems my connect is being managed at your end throttled
I only only use after midnight U torrent
Started a 4032 meg (4.032 gig) download on play station 3 (off Play Station Store) at 00.30 hours Feb 5th it took until 15.00 hours to finish nearly 15 hours for 4 gig
Like I have stated soon as Midnight comes my speed and just surfing the internet really slows down and some web sites just hang even You Tube stutters
is my connect being slowed down or throttled
I am wired into router on desk top and use wireless on laptop
router connect to master socket
upload speed 1.04
ping latency 44.50
I use U torrent sometimes normally download at around 1.5 mbps
but last few weeks max i can get is 526k 1/3 of my normal speed
it seems my connect is being managed at your end throttled
I only only use after midnight U torrent
Started a 4032 meg (4.032 gig) download on play station 3 (off Play Station Store) at 00.30 hours Feb 5th it took until 15.00 hours to finish nearly 15 hours for 4 gig
Like I have stated soon as Midnight comes my speed and just surfing the internet really slows down and some web sites just hang even You Tube stutters
is my connect being slowed down or throttled
I am wired into router on desk top and use wireless on laptop
router connect to master socket
Message 3 of 3
(385 Views)
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- Internet speed very slow last few weeks