Internet speed has dropped significantly.
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- Re: Internet speed has dropped significantly.
Internet speed has dropped significantly.
11-01-2010 11:57 PM
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I had a problem earlier today in which my ADSL filter was rather unfortunately broken (my master phone socket is right behind the front door), to cut a long story short I was bringing my main PC back indoors just pushed the door open rather hastily (TJ07's weigh a ton) the wind caught the door also and after an almighty smash my filter was in bits on the floor, no problem ill just pop into Maplin's and pick up another filter bought it home and reconnected it all back up, so fare so good everything is working as normal. Except now when I reconnected to the internet my router is reporting a connection speed of 1280Kb/448Kb which when I normally connect at 4280Kb/448Kb is rather slow.
I've reset my router once every hour since about 3PM and I still can’t get it to reconnect at my usual speed, in fact at one point it was reconnecting at 120Kb/448Kb. Everytime I reconnect I run a speed test via www.speedtest.net this is my results:
I just ran a BT Speed test and got this:
Download speed achieved during the test was - 871 Kbps
For your connection, the acceptable range of speeds is 200-1000 Kbps.
Additional Information:
Your DSL Connection Rate :1280 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1000 Kbps
This basically confirmed my original thought that my IP Profile had been changed via BT, any suggestions on what to do to get my full speed back? Should I be restarting my router every hour or should I just leave it and restart it again tomorrow morning? Is there anything else I can do to get this sorted out? Because going from 380KB/s download speed to 20KB/s-80KB/s is really rather a pain.
Re: Internet speed has dropped significantly.
12-01-2010 12:43 AM
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Re: Internet speed has dropped significantly.
12-01-2010 6:49 AM
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B) reconnecting after 3 pm makes your condition far worse, best is morning from about 9:00. and dont do it too often BT will think you have a fault and drop your profile
Re: Internet speed has dropped significantly.
12-01-2010 8:24 AM
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Your current low sync speed is not caused by the IP Profile, it's the other way round, the IP Profile is set according to your lowest recent sync speed. You need to sort out why you are not syncing at your previous speeds.
The most likely reason is that following your accident, BT has raised your target noise margin and as a result you are syncing at a lower speed. Could you post the current stats reported by your router (sync speed, attenuation and noise margin) please. If you also have the figures from before the accident that would be brilliant. It could be that there is a problem with your new filter (or the accident in some way damaged the router).
As you have the filter and router in the master socket, have you considered using a filtered face plate which maybe safer (and is certainly tidier)? It also removes the need for filters in other extension sockets.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Internet speed has dropped significantly.
12-01-2010 8:28 AM
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Those speed tests were taken at just about the worst time possible. Loads of people kick off downloads at midnight to take advantage of the free overnight usage and the system takes an absolute hammering for one or two hours.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Internet speed has dropped significantly.
12-01-2010 10:46 AM
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Re: Internet speed has dropped significantly.
12-01-2010 11:12 AM
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Quote from: JaM3z my router simpley doesnt give them to me its only a fairly old belkin.
Are you sure? http://www.kitz.co.uk/adsl/frogstats.php might help.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Internet speed has dropped significantly.
16-01-2010 7:04 PM
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ADSL
Type Interleave Path
Status SHOWTIME
Downstream Upstream
Data rate(Kbps)
224Kb 448Kb
Noise Margin
11 20
Output power(dBm)
125 125
Attenuation(dB)
40 22
Re: Internet speed has dropped significantly.
16-01-2010 9:10 PM
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Test socket
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Internet speed has dropped significantly.
16-01-2010 10:03 PM
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ADSL
Type Interleave Path
Status SHOWTIME
Downstream Upstream
Data rate(Kbps)
704 448
Noise Margin
13 24
Output power(dBm)
124 137
Attenuation(dB)
42 22
EDIT: Just moved the router back to where it normaly is, re-connected all the filters and am now getting:
ADSL
Type Interleave Path
Status SHOWTIME
Downstream Upstream
Data rate(Kbps)
736Kb 448Kb
Noise Margin
13 23
Output power(dBm)
123 137
Attenuation(dB)
42 22
I'm totally baffled by this i now sync higher than if i use the master socket
Re: Internet speed has dropped significantly.
16-01-2010 10:12 PM
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The higher target margin (looks like 12dB at present) would slow that a bit, but nothing like you're seeing.
This suggests something else is damaged or faulty, possibly even a broken wire? Does the phone work OK?
Re: Internet speed has dropped significantly.
16-01-2010 10:16 PM
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Quote from: JaM3z
Downstream Upstream
Data rate(Kbps) 224Kb 448Kb
Noise Margin 11 20
Output power(dBm) 125 125
Attenuation(dB) 40 22
Re: Internet speed has dropped significantly.
16-01-2010 10:17 PM
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I only have 1 phone plugged in to the master phone socket along with the router which is where i have the filter plugged in, the phone is a wireless base station with 4 seperate phones dotted over the house synced to the master base station.
Re: Internet speed has dropped significantly.
16-01-2010 10:39 PM
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They also have noise suppression, so only an old-style unpowered corded phone should be used for noise tests.
Re: Internet speed has dropped significantly.
16-01-2010 10:47 PM
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ADSL
Type Interleave Path
Status SHOWTIME
Downstream Upstream
Data rate(Kbps)
704Kb 448Kb
Noise Margin
13 24
Output power(dBm)
125 136
Attenuation(dB)
42 22
If i go into Member Centre > Conection Settings > High-speed Broadband this is what it tells me:
Telephone number:
xxxxxxxxxxx
Phone exchange:
COXTIE GREEN
Estimated line speed:
2.5 - Checked on 2009-03-10 02:16:31
Current line speed:
1000
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- Re: Internet speed has dropped significantly.