Internet slowed to a crawl past fortnight
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- Internet slowed to a crawl past fortnight
Internet slowed to a crawl past fortnight
19-04-2013 10:43 PM
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It feels like I'm being throttled for no reason at all. Contacted BT and they said the line was good at my end. Decided it was probably time for a new router, but it didn't help at all (swapped out filters too). Whether I use wired or wireless connection, the slow speeds problem still persists.
Makes streaming and gaming impossible.
Re: Internet slowed to a crawl past fortnight
19-04-2013 10:54 PM
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Re: Internet slowed to a crawl past fortnight
20-04-2013 3:12 PM
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1. Best Effort Test: -provides background information.
Download Speed
0.48 Mbps
0 Mbps 0.5 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.48 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-0.5 Mbps.
IP Profile for your line is - 0.5 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.33 Mbps
0 Mbps 0.45 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.33Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
Mu current line speed is 12.8 Mb. I don't have an speed estimation though.
I also have a TP-Link TD-W8968 Wireless N router, but its not listed in that help guide.
Re: Internet slowed to a crawl past fortnight
20-04-2013 3:36 PM
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Access the router and after login select Status from the left hand menu and it is under DSL
Once we have that we can make some suggestions as to how to sort out the problem
Re: Internet slowed to a crawl past fortnight
20-04-2013 3:45 PM
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I tried using a different filter, (which didn't solve the issue) which explains the short up-time.
Device Information
Firmware Version:0.6.0 0.4 v0005.0 Build 130217 Rel.62075n
Hardware Version:TD-W8968 v1 00000000
System up time:0 day(s) 01:30:35
DSL
Line Status:Connected
DSL Modulation Type:ADSL_2plus
Annex Type:Annex A/I/J/L/M
Upstream Downstream
Current Rate (Kbps) 444 573
Max Rate (Kbps) 724 5556
SNR Margin (dB) 13.5 8.5
Line Attenuation (dB) 39 49
Errors (Pkts) 0 0
[Moderator's note by Jim (Oldjim) post tidied up and superfluous and private information removed ]
Re: Internet slowed to a crawl past fortnight
20-04-2013 4:02 PM
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There are several things there
The upstream attenuation is high compared to the downstream
Your speed is horrible as you know and may be banded http://www.plus.net/support/broadband/speed_guide/broadband_terminology.shtml#bandedProfiles however your noise margin isn't very high so that may not be the case
Do you have a master socket with a removable lower faceplate
If so can you connect the router to the test socket
Re: Internet slowed to a crawl past fortnight
20-04-2013 4:46 PM
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Re: Internet slowed to a crawl past fortnight
20-04-2013 4:52 PM
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What are the stats
Re: Internet slowed to a crawl past fortnight
20-04-2013 4:54 PM
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Line Status:Connected
DSL Modulation Type:ADSL_2plus
Annex Type:Annex A/I/J/L/M
Upstream Downstream
Current Rate (Kbps) 444 573
Max Rate (Kbps) 712 5964
SNR Margin (dB) 14.4 9.5
Line Attenuation (dB) 37.9 48
Errors (Pkts) 0 0
Thanks
jim:green post tidied up and full quote from preceding post removed mod:end
Re: Internet slowed to a crawl past fortnight
20-04-2013 5:00 PM
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This tells us a story
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13664735152556.png"/>
Re: Internet slowed to a crawl past fortnight
20-04-2013 5:02 PM
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Please leave the router in the test socket and see if the disconnections stop
If they do it is your internal wiring
If they don't you need to start the fault process
Re: Internet slowed to a crawl past fortnight
20-04-2013 5:10 PM
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And since I've disconnected a couple of times already in the past half hour, its looking like a problem at my end?
Thanks
Re: Internet slowed to a crawl past fortnight
20-04-2013 5:26 PM
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Re: Internet slowed to a crawl past fortnight
20-04-2013 5:38 PM
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dick:quote
Re: Internet slowed to a crawl past fortnight
20-04-2013 5:46 PM
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Do not raise a speed fault - it is a disconnections fault
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