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Internet not working

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,147
Thanks: 1,871
Fixes: 503
Registered: ‎01-01-2012

Re: Internet not working

Hi @Taylor77

I'm sorry to hear that your connection isn't working and for the inconvenience, this must be causing.

From what I can see our suppliers fixed a fault on your line this morning and your connection is back up now.

Is all working okay now?

 

As of the 1st of January 2026, I no longer work in Plusne,t so I'll be unable to assist you with any queries.