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Internet not working

Kandd18
Newbie
Posts: 3
Registered: ‎12-11-2021

Internet not working

The rota is working as change to different one but internet not working
4 REPLIES 4
jab1
Legend
Posts: 17,252
Thanks: 5,551
Fixes: 258
Registered: ‎24-02-2012

Re: Internet not working

@Kandd18 Sorry - don't understand what you are saying

John
Kandd18
Newbie
Posts: 3
Registered: ‎12-11-2021

Re: Internet not working

I don’t have internet connection but the rota showing it working part from connecting to the internet. I done the reset and plug in to the main socket
jab1
Legend
Posts: 17,252
Thanks: 5,551
Fixes: 258
Registered: ‎24-02-2012

Re: Internet not working

OK, in that case, are you able to post a screenshot of your Hubs Help Desk tab - the picture below should help you find it?

HubOneTroubleshootingHelpDesk.png

John
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Internet not working

Good afternoon @Kandd18 

Looks like you've reached out on Facebook as well. @Gandalf has created a Ticket on your account, please troubleshoot your connection using the link provided, and respond accordingly if this does not resolve your issue. Smiley

 Adam
 Plusnet Help Team - Leeds