cancel
Showing results for 
Search instead for 
Did you mean: 

Internet is way too slow after 6pm.

Addnan
Grafter
Posts: 415
Registered: ‎14-08-2009

Internet is way too slow after 6pm.

I am not even talking about the restrictions in place, this is just crazy slow.
In the Morning I get about 5.5Mbs right now it is 0.5mbs according to speedtest.net

This is from that BT test thingy.
http://i397.photobucket.com/albums/pp56/addnan_2008/bttest.jpg
This speed issue only starting since I moved to unlimited, when I was on value I was able to game fine and I use to get around 4Mbs at this time.
42 REPLIES 42
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Internet is way too slow after 6pm.

Sorry to hear you're having problems.
This certainly won't be helping at the moment. What does it say here as your line might be getting incorrectly profiled at our side?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Addnan
Grafter
Posts: 415
Registered: ‎14-08-2009

Re: Internet is way too slow after 6pm.

Telephone number:
XXXXXXXXXXXXXXX
Phone exchange:
POPLAR
Estimated line speed:
5 - Checked on 2009-10-22 18:55:31
Current line speed:
5500
As soon as it hits 6 it is almost impossible to use. If I got atleast 2Mbs down my line after 6 I would be able to use it without any problem.
Addnan
Grafter
Posts: 415
Registered: ‎14-08-2009

Re: Internet is way too slow after 6pm.

Last few days my broadband was fine. Today it has slowed down again.
leeanthony
Grafter
Posts: 372
Registered: ‎27-07-2008

Re: Internet is way too slow after 6pm.

Most of us have the same problem bro, after 6pm internet is dire nuff said
Addnan
Grafter
Posts: 415
Registered: ‎14-08-2009

Re: Internet is way too slow after 6pm.

Can someone tell me why this is happening?

This test was just done now. The speeds drop too much during the evening.
KaotiK
Grafter
Posts: 344
Thanks: 1
Registered: ‎20-04-2009

Re: Internet is way too slow after 6pm.

Yea i get the same also, think we all do. Bob that service status.. Possible why, referring to my post in the gamers forum that World of Warcraft latency is effected?
Addnan
Grafter
Posts: 415
Registered: ‎14-08-2009

Re: Internet is way too slow after 6pm.

Any news on when this will be fixed? Getting onto these forums take for ever thats how slow it is.  Cry
Grff
Grafter
Posts: 359
Thanks: 2
Registered: ‎02-08-2007

Re: Internet is way too slow after 6pm.

Although it doesn't answer your question, this update was posted yesterday.  Although, if you're still seeing problems today, it doesn't help you much
http://portal.plus.net/supportpages.html?a=2&support_action=messages&ispservice_id=broadbandnetwo
Things 'appear' to be better for me today, so it must have done something at least.
Addnan
Grafter
Posts: 415
Registered: ‎14-08-2009

Re: Internet is way too slow after 6pm.

Its 10am and I getting very slow speeds. Usually around this time I get 5.5-6mbs.
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Internet is way too slow after 6pm.

my download is OK, but upload is slower than it should be I am currently connected to the "City Lifeline, Juniper 9" gateway. This gateway is sometimes known as pcl-ag02.
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re:Internet is way too slow after 6pm.

Hi Addnan,
What sort of speeds do you tend to so outside of peak hours?
Whilst I'm not saying that it is the cause of the fault, you should expect to see some slwdowns during peak times due to the fact that broadband is a contended service and more people use it in the evenings than during the daytime.
Addnan
Grafter
Posts: 415
Registered: ‎14-08-2009

Re: Internet is way too slow after 6pm.

When I do a speedtest in the morning I get around 5.5mbs. I know that during peak times I will get slower speeds, but thats just too slow.
I think my router is syncing at above 6mbs.
Modem Status Connected
DownStream Connection Speed 6720 kbps
UpStream Connection Speed 448 kbps
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re:Internet is way too slow after 6pm.

Right thanks.
What sort of peak speeds did you use to see before say 3-4 weeks ago?
Addnan
Grafter
Posts: 415
Registered: ‎14-08-2009

Re: Internet is way too slow after 6pm.

4-4.5mbs.
I just did a speedtest now. I got 5.7mbs

I'll check again in an hour and see if it is ok during peak time today.