Internet has been terribly slow and dropping since I started
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Internet has been terribly slow and dropping since I started
12-12-2019 9:45 PM
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It's slow, drops at least once a day and if I do too much at once will stop working (streaming from more than one device)
This evening I couldn't even stream one thing with speed tests putting me around 1.6mbps
Can you help me at all?
Re: Internet has been terribly slow and dropping since I started
13-12-2019 12:52 PM
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Hi @Caddyj
I've tested your connection and you're currently in sync at around 17mb/s - I can see that you've had some drops over the last few days, but these could also be you rebooting the router (our system doesn't differentiate).
Could you perform a speed test via a wired, ethernet connection and let us know the results?
Best wishes
Dave
Re: Internet has been terribly slow and dropping since I started
13-12-2019 12:58 PM
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Hi Dave, thanks for getting back to me
I haven't rebooted my router at all the past few days, but these are possibly when the internet just drops completed (as I explained in previous post) I am currently on 12Mbps, which is fine, but just as I'm replying now the internet dropped completely and takes ~ 5 minutes to come back. This makes it really difficult to do anything reliably
I had my desktop on with one game and one video going
Re: Internet has been terribly slow and dropping since I started
13-12-2019 3:28 PM
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I am now at 4.26Mbps 0.79 up
You can see how sporadic it is
Re: Internet has been terribly slow and dropping since I started
13-12-2019 6:12 PM
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- Re: Internet has been terribly slow and dropping s...