I've just about had enough. Downtime used to be very infrequent - as it should be. Now I'm having to go hours without a connection every few days of late. When I've got important forms to fill in and important e-mails to send I am obviously very unhappy. Is there something wrong with the Lampeter exchange? I'd like some kind of refund. Plusnet happily take my money every month whether or not they are actually providing what I'm paying for.