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Internet goes on and off every 5 mins

Y2J
Grafter
Posts: 275
Registered: ‎05-01-2008

Re: Internet goes on and off every 5 mins

Jim i have just put the router back upstairs here are the stats
Line Mode ADSL2+   Line State Show Time
Line Power State L0   Line Up Time 00:00:00:54
Line Coding Trellis On   Line Up Count 1

Statistics Downstream Upstream
Line Rate 5189 Kbps 801 Kbps
Noise Margin 6.0 dB 6.7 dB
Line Attenuation 52.0 dB 28.2 dB
Output Power 0.0 dBm 13.1 dBm
MSGC (number in overhead channel data) 60 11
B (number of bytes in Mux Frame) 158 14
M (number of Mux Frames in FEC Frame) 1 16
T (Mux Frames over sync bytes) 1 7
R (number of check bytes in FEC Frame) 12 8
S (ratio of FEC over PMD Frame length) 0.9744 9.4928
L (number of bits in PMD Frame) 1404 209
D (interleaver depth) 32 2
Delay 7 msec 4 msec
Super Frames 3368  3366 
Super Frame Errors 0  0 
RS Words 222312  14305 
RS Correctable Errors 1826  5 
RS Uncorrectable Errors 0  0 
HEC Errors 0  0 
OCD Errors 0  0 
LCD Errors 0  0 
ES Errors 0  0
No diffence? can u see what i mean.
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Internet goes on and off every 5 mins

In which case we can't take it any further - I wish I had your sync rate with that attenuation - all you can do is if it happens again try disconnecting everything from the line except the router and see if it fixes it.
If it doesn't try the test socket and see if that does.
If none of them helps is is probably a line or exchange fault but if one or other of them fixes it there is an intermittent problem in the house
Note - the one to watch is the upstream rate which, if it drops badly, is probably cross talk from the voice line
There is one thing which does surprise me - that is that given all the problems you have been having the dynamic line management at the exchange hasn't increased your default noise margin or banded the line.
Y2J
Grafter
Posts: 275
Registered: ‎05-01-2008

Re: Internet goes on and off every 5 mins

I appriciate the help jim and others
thanks