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Internet down

StefanS
Newbie
Posts: 7
Registered: 16-05-2014

Internet down

Hey guys, just woke up and realised my Internet is down. It was working just fine last night. I've tried to restart my routers and my pc but nothing works so far. You got BT doing some repairs around Uttoxeter?   
4 REPLIES
cedlor
Grafter
Posts: 683
Thanks: 2
Registered: 02-04-2015

Re: Internet down

Dont think any PN staff around  - if you scroll to the bottom of the page there are links you can look at
this is onehttp://portal.plus.net/supportpages.html?a=2&support_action=maintenance&ispservice_id=adsldial
there is also "exchange checker"  Uttoxeter doesnt appear as a problem.
Do you have a landline phone to test.
What lights are on your router?
StefanS
Newbie
Posts: 7
Registered: 16-05-2014

Re: Internet down

Haven't got the phone installed so I can't check that.
All my lights are on except the Internet one. Got power, ether net and broadband all on.
cedlor
Grafter
Posts: 683
Thanks: 2
Registered: 02-04-2015

Re: Internet down

What make model of router - you may have to go into the router and "connect"
StefanS
Newbie
Posts: 7
Registered: 16-05-2014

Re: Internet down

I trued that, dint work. I have spoken to customer services and raised a fault. Think its from their side.