Two/three weeks ago I changed my phone provider. Should have been only phone. Unfortunately the new provider also took my broadband with them and despite my phoning plusnet, you were unable to stop it happening. Fair enough.
The company that took the broadband were apologetic and within five minutes had set me up with a username and password on their broadband system. Which of course, I was not paying for. Been using that for two weeks. Fair enough.
On Wednesday last week, the broadband got switched back to plusnet. I phoned to let plusnet know that this had happened and that it wasn't online. I am, of course, still paying for it.
Two days later and I still do not have internet and it's looking like I will be without it this weekend. I realize the original issue wasn't of plusnet's doing, but how fecking long does it take to click a button on a screen?
Please sort out. Happy to provide any details required.
