cancel
Showing results for 
Search instead for 
Did you mean: 

Internet down for 2 days

michealspencer
Newbie
Posts: 1
Registered: ‎23-06-2021

Internet down for 2 days

Hello, Power status blinks orange, broadband flashes red. The internet was down for about two days and after consulting the instructions online it still hasn't worked. There must be a problem on Plusnet over.

2 REPLIES 2
jab1
Legend
Posts: 16,941
Thanks: 5,404
Fixes: 253
Registered: ‎24-02-2012

Re: Internet down for 2 days

Welcome to the forums @michealspencer . Exactly what steps have to taken in diagnosing/trying to sort this, please? Are you actually on ADSL, or is it a Fibre connection - this can make a difference to the suggestions other Community members can make?

John
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Internet down for 2 days

Good morning @michealspencer

 

Thanks a lot for reaching out and I'm sorry to hear about your loss of service. first of all, please have a look through our Broadband Troubleshooting Guide for assistance, you'll be able to find this here

 

If this does not help, feel free to shoot over your account username as I'm currently unable to see your Plusnet account on my end. I'll run some tests and will get back to you.

:

 

 

 Adam
 Plusnet Help Team - Leeds