Internet down - Red light on router
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Internet down - Red light on router
27-12-2017 12:31 PM
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Re: Internet down - Red light on router
27-12-2017 12:54 PM
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Re: Internet down - Red light on router
27-12-2017 1:05 PM
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Thank you for the info.
Looks like the router is not authenticating. Could you please try and factory reset the router again, I have tried to reconfigure it from this end. Let me know how you get on!
Re: Internet down - Red light on router
27-12-2017 1:28 PM
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Factory reset has got us back up, seems a fair bit slower than before but is working. Thank you for your help.
Re: Internet down - Red light on router
27-12-2017 1:59 PM
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Glad to hear you are back online again.
I have amended a setting on your line that may be causing the speeds to have dropped. See how you get on and let us know if there are any further issues
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