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Internet disconnections

pvmb
Rising Star
Posts: 263
Thanks: 17
Fixes: 1
Registered: 12-02-2014

Internet disconnections

I am suffering from periodic, repeated Internet disconnections. Not DSL disconnections, Internet disconnections. From the Technicolor router:

X Internet

   X Connectivity to IPv4 Gateway (172.16.11.141)

Disconnecting and reconnecting to the Internet doesn't work and I am forced to restart the router. Could this be related to the known Technicolor TG582n DNS 'problem'?

2 REPLIES
Community Gaffer
Community Gaffer
Posts: 12,861
Thanks: 677
Fixes: 64
Registered: 04-04-2007

Re: Internet disconnections

There's information on how to establish whether or not you're affected by that problem here (assuming it's the one I'm thinking of) - https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Windows-10-upgrade-connectivity-proble...

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

pvmb
Rising Star
Posts: 263
Thanks: 17
Fixes: 1
Registered: 12-02-2014

Re: Internet disconnections

Thanks. I will follow up on the linked thread.