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Internet connection constantly cutting out

kpacey
Newbie
Posts: 1
Registered: ‎19-02-2014

Internet connection constantly cutting out

Been with plusnet since July last year and had very little problem.
However for the last few days been having problems with the internet, which cuts out every five or so minutes for about a minute at a time. Sometimes the lights on the box flash like crazy, sometimes the @ light goes red, sometimes it looks exactly as normal.
Very frustrating as I am trying to work to a deadline for tomorrow which is impossible when I can't do any online work for more than four or five minutes at a time.
Any idea what the problem is?
1 REPLY
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: Internet connection constantly cutting out

Hi kpacey,
I'm just having a look at your line now and performing some tests. I'll pop an update on your ticket 81546083 as soon as I've got any further information.