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Internet Status

alosend
Dabbler
Posts: 12
Registered: ‎22-10-2009

Internet Status

Is there a telephone number I can call if there appears to be a Plusnet Server out of action. It's all very well having an online service check on 'My Plusnet' if I can't get on line anyway.  A freephone number with realtime updates would be good as opposed to the usual customer help line which can a very long queue sometimes, particularly when there is in fact, an 'outage'.
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,674
Thanks: 661
Fixes: 165
Registered: ‎05-04-2007

Re: Internet Status

If there's a widescale outage we can post these up at status.plus.net, however if it's a single exchange or locality it's a bit more difficult to tailor the message (although we *are* working on improving that).
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Blake
Grafter
Posts: 68
Registered: ‎22-07-2015

Re: Internet Status

There is the below links for now, hope this helps a bit.
http://btbusiness.custhelp.com/app/service_status/
https://status.zen.co.uk/broadband/