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Internet Status
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- Re: Internet Status
Internet Status
23-07-2015 3:05 PM
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Is there a telephone number I can call if there appears to be a Plusnet Server out of action. It's all very well having an online service check on 'My Plusnet' if I can't get on line anyway. A freephone number with realtime updates would be good as opposed to the usual customer help line which can a very long queue sometimes, particularly when there is in fact, an 'outage'.
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Re: Internet Status
23-07-2015 3:13 PM
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If there's a widescale outage we can post these up at status.plus.net, however if it's a single exchange or locality it's a bit more difficult to tailor the message (although we *are* working on improving that).
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Internet Status
23-07-2015 5:23 PM
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There is the below links for now, hope this helps a bit.
http://btbusiness.custhelp.com/app/service_status/
https://status.zen.co.uk/broadband/
http://btbusiness.custhelp.com/app/service_status/
https://status.zen.co.uk/broadband/
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