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Internet Status

alosend
Dabbler
Posts: 17
Thanks: 3
Registered: ‎22-10-2009

Internet Status

Is there a telephone number I can call if there appears to be a Plusnet Server out of action. It's all very well having an online service check on 'My Plusnet' if I can't get on line anyway.  A freephone number with realtime updates would be good as opposed to the usual customer help line which can a very long queue sometimes, particularly when there is in fact, an 'outage'.
2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Internet Status

If there's a widescale outage we can post these up at status.plus.net, however if it's a single exchange or locality it's a bit more difficult to tailor the message (although we *are* working on improving that).
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Blake
Grafter
Posts: 68
Registered: ‎22-07-2015

Re: Internet Status

There is the below links for now, hope this helps a bit.
http://btbusiness.custhelp.com/app/service_status/
https://status.zen.co.uk/broadband/