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Internet Speeds slow last couple of days
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Internet Speeds slow last couple of days
04-02-2015 11:34 PM
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Hi,
The last couple of days our speed seems to be very low compared to normal,
We'd usually range from about 12mb up to 17mb but now we're lucky if we get 3mb.
Is there anyway to fix this?
Thanks
EDIT: weirdly speeds returned after posting this so you can ignore this post.
The last couple of days our speed seems to be very low compared to normal,
We'd usually range from about 12mb up to 17mb but now we're lucky if we get 3mb.
Is there anyway to fix this?
Thanks
EDIT: weirdly speeds returned after posting this so you can ignore this post.
Message 1 of 5
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Re: Internet Speeds slow last couple of days
05-02-2015 7:35 PM
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I'm pleased it's been sorted - but I tested it anyway. I'm not aware of any other problems about that time, but your line did have a fair few drops over the last few days. I'd just keep an eye on it if I were you.
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Re: Internet Speeds slow last couple of days
06-02-2015 12:11 AM
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Returns to normal after a while but seems to keep disconnecting... Getting an average of 6mb at the moment
Message 3 of 5
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Re: Internet Speeds slow last couple of days
06-02-2015 9:41 AM
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There have been a few drops on the line, mainly during the afternoon.
If you're still experiencing problems I'd suggest going through our faults troubleshooter at https://faults.plus.net - this runs some tests and reports the issue to our faults team here.
If you're still experiencing problems I'd suggest going through our faults troubleshooter at https://faults.plus.net - this runs some tests and reports the issue to our faults team here.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Internet Speeds slow last couple of days
06-02-2015 6:25 PM
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Most of the drops were my broadband light going orange (Bt Homehub3) and a couple must have been me restarting the router as I was trying to see if that would help.
We were recently going to change providers but decided against it so is it possible that that may have had an effect?
We were recently going to change providers but decided against it so is it possible that that may have had an effect?
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