Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Internet Sluggish For A Few Days
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Internet Sluggish For A Few Days
Internet Sluggish For A Few Days
03-06-2014 5:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, My internet's felt quite sluggish for a few days now.
Looking at my stats below from my limited understanding I think it should be ok? Just wondered if anyone more technically minded might see anything amiss?
Router Stats -
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 6 days, 05:35:55
Downstream: 21.07 Mbps
Upstream: 1.239 Mbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 2.6 dB / 6.1 dB
Line attenuation (Down/Up): 11.2 dB / 7.9 dB
Output power (Down/Up): 19.8 dBm / 12.4 dBm
FEC Events (Down/Up): 97034071 / 0
CRC Events (Down/Up): 393 / 116
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 5650 / 160
Error Seconds (Local/Remote): 303 / 73
BT Speedtest Stats -
Download Speed 18.06
Upload speed 1.01
Ping Latency 32.88
Download speedachieved during the test was - 18.06 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 19.04 Mbps
Upload speed achieved during the test was - 1.01Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
Looking at my stats below from my limited understanding I think it should be ok? Just wondered if anyone more technically minded might see anything amiss?
Router Stats -
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 6 days, 05:35:55
Downstream: 21.07 Mbps
Upstream: 1.239 Mbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 2.6 dB / 6.1 dB
Line attenuation (Down/Up): 11.2 dB / 7.9 dB
Output power (Down/Up): 19.8 dBm / 12.4 dBm
FEC Events (Down/Up): 97034071 / 0
CRC Events (Down/Up): 393 / 116
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 5650 / 160
Error Seconds (Local/Remote): 303 / 73
BT Speedtest Stats -
Download Speed 18.06
Upload speed 1.01
Ping Latency 32.88
Download speedachieved during the test was - 18.06 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 19.04 Mbps
Upload speed achieved during the test was - 1.01Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
Message 1 of 6
(890 Views)
5 REPLIES 5
Re: Internet Sluggish For A Few Days
04-06-2014 11:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi woodm,
Have things started to improve now?
Have things started to improve now?
Message 2 of 6
(453 Views)
Re: Internet Sluggish For A Few Days
04-06-2014 12:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Chris - It does seem a bit better now now you come to mention it. Did something change?
Message 3 of 6
(453 Views)
Re: Internet Sluggish For A Few Days
04-06-2014 12:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm wondering if the sluggishness (I think is a word) may have been caused by the DNS issues we've had, which we rolled a fix out for, this morning.
Message 4 of 6
(453 Views)
Re: Internet Sluggish For A Few Days
04-06-2014 12:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quite possibly. My browser seemed to be pausing for long periods of time looking up sites so that kind of fits.
Appreciate your response.
Appreciate your response.
Message 5 of 6
(453 Views)
Re: Internet Sluggish For A Few Days
04-06-2014 12:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No problems. If you're interested in following updates on this, we've got a Service Status open here http://usertools.plus.net/status/archive/1401868720.htm
Message 6 of 6
(453 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Internet Sluggish For A Few Days