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Internet Slow
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- Re: Internet Slow
Internet Slow
12-04-2013 5:52 PM
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hi was on my internet today and was fine but around 4PM it gone very slow I did a speed test on the internet and it gave me this result:
Download Speed: 232 kbps (29 KB/sec ) Upload Speed: 48 kbps (6 KB/sec )
I was wondering maybe I gone over my usage or something is wrong with my router cos all was fine before any one else getting slow speeds?
Download Speed: 232 kbps (29 KB/sec ) Upload Speed: 48 kbps (6 KB/sec )
I was wondering maybe I gone over my usage or something is wrong with my router cos all was fine before any one else getting slow speeds?
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Re: Internet Slow
12-04-2013 5:58 PM
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Message 2 of 9
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Re: Internet Slow
12-04-2013 6:13 PM
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I tested on that page to and got this result
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Re: Internet Slow
12-04-2013 6:14 PM
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Have you checked your "view my usage" page to make sure you haven't reached the end of your allowance?
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Re: Internet Slow
12-04-2013 6:19 PM
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Think I might of says used 25 GB think I used 10GB peek time, but I seen that last night and it was ok becase I was on till about 2 in the morning.
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Re: Internet Slow
12-04-2013 6:22 PM
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Your download speeds will be capped at 256Kbps while you're over allowance, EXCEPT between midnight and 8am, when usage doesn't count towards the allowance. So your speeds will improve again at midnight, but you'll have slow speeds again all day.
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Re: Internet Slow
12-04-2013 6:31 PM
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They are crippled 24/7 once you reach the usage limit
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Re: Internet Slow
12-04-2013 6:37 PM
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Thanks for the help I try again latter tonight.
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Re: Internet Slow
15-04-2013 9:47 AM
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Hi BenG,
It is the usage limit I'm afraid, but I can see you've got a package change to Unlimited that should be going live in a couple of days - that should sort it out
It is the usage limit I'm afraid, but I can see you've got a package change to Unlimited that should be going live in a couple of days - that should sort it out
Message 9 of 9
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