Internet Live Today But No Upload using Wireless
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Internet Live Today But No Upload using Wireless
21-08-2014 9:36 PM
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The various speed checkers show our download speed as 4.5meg but most won't even do an upload test or return a 0.0meg result.
Re: Internet Live Today But No Upload
21-08-2014 10:20 PM
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Re: Internet Live Today But No Upload
21-08-2014 10:33 PM
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I've had a dreadful day trying to sort it out along with my VPN not working.
I'm tempted to just keep on using BT Wi-fi-Fon until my Plusnet contract expires & then moving elsewhere,
I've had nothing but grief since I signed up.
The router's switched off now until I decide what to do. I've got another 2 weeks with my existing BT Wi-fi-Fon connection but thanks for your offer of help anyway.
Re: Internet Live Today But No Upload
21-08-2014 11:24 PM
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But go to the Modem/router main page 192.168.1.254 do you see a login screen?
The Username should be admin and the password is the serial number. Click OK.
On the next screen, at the top you'll see Information and it'll tell you the software release.
I'll post a bit more in a minute.
Re: Internet Live Today But No Upload
22-08-2014 6:50 AM
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The router version is 10.2.2.B if I've rembered it correctly & I've done two factory resets on it.
I've had broadband routers since 1998 on Diamond Cable, NTL, Nildram, BT, Sky & Virgin with never a problem & they were all user-controllable for all necessary functions such as disabling the firewall & allowing PPTP etc. Non of this Telnet programming garbage.
I've just sent a test email & it's gone through but if I try to post on here I just get the timed out message which is why I'm having to post this via my VPN on BT Wi-fi Fon.
Re: Internet Live Today But No Upload
22-08-2014 7:36 AM
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Link Information
Uptime: 0 days, 1:19:47
DSL Type: ITU-T G.992.3
Bandwidth (Up/Down) [kbps/kbps]: 1,019 / 5,403
Data Transferred (Sent/Received) [MB/MB]: 3.92 / 37.53
Output Power (Up/Down) [dBm]: 12.5 / 0.0
Line Attenuation (Up/Down) [dB]: 31.9 / 52.0
SN Margin (Up/Down) [dB]: 6.4 / 5.4
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 173 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 8 / 286
HEC Errors (Up/Down): 8 / 903
Re: Internet Live Today But No Upload
22-08-2014 8:03 AM
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Anyway I got sidetracked last night, this link http://192.168.1.254/cgi/b/dsl/dt/?be=0&l0=2&l1=0 ought to take you direct to the stats (via the login screen) to be a bit quicker.
So, hmmm, longish line, never helps.
Errors are a bit high for the brief uptime, but then again your line is not Interleaved at the moment (no FEC errors) so I expect DLM will kick it in soon and turn on Interleaving which should improve that situation. Otherwise the sync speed is pretty good for the line attenuation which hopefully shows your line is essentially in pretty good nick (unless you have any intermittent iffy joints that aren't showing at present). And there's some data downloaded and uploaded, otherwise nothing there to indicate an issue. Very odd. OK try the following, but when you post up anything that may contain your IP address or other personal details,don't forget to delete them off the post.
Check which Gateway you are on
Also try http://users.plus.net/@gateway_custom?debug-ip=yes which shouldn't show your IP address unless the modem/router is responding to pings.
Have a look at the Internet connection details http://192.168.1.254/cgi/b/is/_pppoa_/ov/?be=0&l0=2&l1=2&name=Internet in the modem/router. Lots of personal detail there.
See if that lot shows up anything out of the ordinary.
Re: Internet Live Today But No Upload
22-08-2014 8:14 AM
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Are you using a wired or wireless connection to the PlusNet router ? if it's wireless can you try a wired connection and see if the upload problems are still there.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Internet Live Today But No Upload
22-08-2014 8:18 AM
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Re: Internet Live Today But No Upload
22-08-2014 8:20 AM
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Well it has & I've got the VPN working as well by assigning PPTP from the games menu but not when it's on wireless.
We've got a new-build house & we had it cat5e cabled to every room so wireless isn't too much of a problem but I suppose I need to fix it.
P.S. the BT Wholesale speed test still shows 0.0 meg upload but the Uswitch speed checker showed 4.5 meg download & 0.31 meg upload.
Re: Internet Live Today But No Upload
22-08-2014 8:32 AM
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I'm already on my 2nd cup of tea so my brain's had some sustinence.
Quote a bit early in the morning today thanks Ian.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Internet Live Today But No Upload
22-08-2014 8:55 AM
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And again.
But not now it ain't.
Re: Internet Live Today But No Upload
22-08-2014 8:56 AM
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Re: Internet Live Today But No Upload
22-08-2014 8:57 AM
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Quote from: caravanj Well it has & I've got the VPN working as well by assigning PPTP from the games menu but not when it's on wireless.
bear in mind that any rules you have set up will be to a device per IP address.
the IP address of a device when using ethernet will be different to that when it is connected via WIFI - thus it is technically a "new" device on the network.
Re: Internet Live Today But No Upload
22-08-2014 9:25 AM
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Also I can't upload via wireless again although I can with my BT Wi-fi-Fon connection which is uses my VPN.
It has, therefore, got to be a problem with the Plusnet router set up.
As I said previously, I've never had these problems with any other ISP or router.
What a far-sighted thing it was when I got the house cat5e cabled to every room.
I use a VPN as I do my accounts & tax self-assessment online but as I have ethernet outlets in every room it'll be more secure to use those anyway.
Thanks for your help.
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