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Internet And Max Premium

MickHowes1
Grafter
Posts: 137
Registered: 31-10-2013

Internet And Max Premium

Hey guys, not complained for a while as somehow MAGICALLY my internet started working properly.
Now when i come home from work im on 1000+ ping and lag all over the place..
I would like to ask for my line to be completely reset to standard. 1
I Want a BASIC interleaved line with NO max premiuim as i think it does no difference.
Also on my exchanges BT page it says my exchange is under evalutatuon doers this mean we will be getting upgraded or is it just BT trolling me, thanks.
2 REPLIES
Community Veteran
Posts: 26,529
Thanks: 766
Fixes: 9
Registered: 10-04-2007

Re: Internet And Max Premium

Look on the website for your county's BDUK plans, it may have more information.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Internet And Max Premium

I've just dropped our suppliers a line regarding moving your broadband product as you've requested. I should hear back about this later today.
Chris Pettitt
Cloud Environments Engineer