Intermittent loss of internet
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Intermittent loss of internet
05-02-2015 10:30 PM
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Re: Intermittent loss of internet
06-02-2015 4:03 PM
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The line was incredibly stable up until the 1st, can you think of anything that's changed locally, either in your house or in the local area (roadworks etc)?
I'd suggest going through the faults checker at https://faults.plus.net to report this in to us.
Re: Intermittent loss of internet
08-02-2015 8:25 PM
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Re: Intermittent loss of internet
09-02-2015 9:49 AM
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Re: Intermittent loss of internet
18-02-2015 9:20 PM
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I note that you raise issues in March 2014 - were they progressed to resolution?
Is your phone line quiet? Dial 17070 option 2 using a corded phone in the master socket.
Is the router plugged into the master socket?
Which router are you using?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Intermittent loss of internet
18-02-2015 9:28 PM
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Re: Intermittent loss of internet
19-02-2015 10:18 AM
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