Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Intermittent internet connection
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Intermittent internet connection
Intermittent internet connection
15-11-2016 9:14 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have had issues with my broadband for several months when I ring through I'm told the issue is with the SNR. This was apparently fixed 2 weeks ago. It is so unreliable. My husband uses the Internet a lot for work as do I for uni and the lack of a reliable service is getting silly. I am seriously considering changing providers. My Internet had just come back after no Internet for nearly 9 hours! It have done EVERY STEP of the troubleshooting guide serveral timed. very frustrated customer!!!!!!!
Message 1 of 2
(481 Views)
1 REPLY 1
Re: Intermittent internet connection
15-11-2016 11:36 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
At the moment your SNR is set at 9db which shouldn't be causing any issues but your connection is intermittent as shown below.
I'd recommend raising a fault here
Message 2 of 2
(448 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Intermittent internet connection