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Interleaving

jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Interleaving

Can any of the staff tell me if i am on interleaving & if so could it be turned off as that might be part of the problem.
My noise seems a little high as well,Noise Margin (Downstream)    17.0 db  so could someone look at this for me Huh
https://www.flickr.com/photos/james_bingham/
9 REPLIES
Community Veteran
Posts: 3,188
Thanks: 20
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Registered: ‎31-07-2007

Re: Interleaving

Your routers web page should tell you that, look for Fastpath/interleaving in the overview/summary page
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Interleaving

Well i would still like plusnet to check these things out as above.
https://www.flickr.com/photos/james_bingham/
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Interleaving

Hi Jockwav,
I have checked your connection, interleaving is currently turned on. Your line has been very stable so we can try and turn it off. If your line starts to become unstable it may be that you would need to have it turned back on, but we can monitor it and see how it goes.
I will also reset your line as the noise does appear to have spiked at a higher db. This will take up-to 24 hours to take effect.
If there's anything else then just ask.
Chris
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Interleaving

Thanks very much Chris. Grin
https://www.flickr.com/photos/james_bingham/
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Interleaving

Looking better already. Grin
https://www.flickr.com/photos/james_bingham/
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Interleaving

Good to see, let me know if there's anything else.
Chris
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Interleaving

Another check this morning. Grin

THIS IS STILL HIGH THOUGH Noise Margin (Downstream) 15.0 db
https://www.flickr.com/photos/james_bingham/
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Interleaving

Hi Jockwav,
You are achieving the fastest speeds your line can support,  the noise margin on your line is not an issue as your speeds cannot currently get any faster.
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Interleaving

Ok thanks very much Chris. Grin
https://www.flickr.com/photos/james_bingham/