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Interleaving

womby48
Dabbler
Posts: 10
Registered: 19-11-2009

Interleaving

Just seen the new button under connection settings about interleaving.
So if its switches off and the connection becomes unstable will i not be able to turn it back on? Even if i paid for it to be put back on?
Thanks
  Glenn.
5 REPLIES
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: Interleaving

its free to turn it on and off.
each request takes about 1 working day for bt to do
all that button does is raise a ticket on your account  for comms to pick up and action
womby48
Dabbler
Posts: 10
Registered: 19-11-2009

Re: Interleaving

Is it best waiting after the 10 day starting period before i turn it off? But i will definalty be turning it off as soon as i can.
  Thanks
    Glenn.
Community Veteran
Posts: 19,099
Thanks: 434
Fixes: 21
Registered: 31-08-2007

Re: Interleaving

Probably, depends on your current stats.
exporters
Grafter
Posts: 195
Registered: 23-10-2009

Re: Interleaving

Can you tell me please, why BT would turn off interleaving, as per ticket ID: 30876197?
I'm experiencing falling d/load speeds now @ 9/800 kbps. IP Profile for line is now 3000 kbps
Many thanks
Ian
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re:Interleaving

Hi exporters,
I've just had a look on BTs systems and it's showing that interleaving is on at the moment. Did you want it removing? It's best on if you've a long line as it'll help keep the connection stable, but you will get faster pings without it.