Hi there,
| Quote from: Ephemeral |
Would Interleaving turn itself off?
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If it's set to off it shouldn't do, but by default it's set to auto which is usually on but can turn off if the line is stable enough. It looks like it's been on throughout for yourself, at least for the past couple of weeks that I can see the records for.
| Quote from: Ephemeral |
The reason I ask is that I have a support issue open at the moment as I'm having lots of disconnections and PN have kindly asked their supplier, which I'm assuming is BT, to turn Interleaving on. Are there different types of interleaving? Is the BT interleaving different from the on I get on my Connection Settings page? When I look at my Connection Settings page it says Interleaving is already on.
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No different types, and it's the same one on the connection settings page as we've placed the order on from the fault. The order will have switched it from auto to on.
| Quote from: Ephemeral |
The bit that really confuses me is that I had a support issue, for the same reasons, about a month ago, and during that ticket it was also suggested that Interleaving would be turned on. So surely Interleaving should already be on.
*baffled*
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It's an automatic thing done as part of a fault, it doesn't get in the way or delay the response from the faults team in any way though. There's definitely a fair number of disconnections on the line and as long as they still occur in the master socket with all other items removed from the line then you've proved it's a line fault.
