Interleaving on or off?

[#1]

Hi
I raised a ticket earlier today (reference number [ 67886147 ]) asking for Interleaving to be turned off.
I then noticed FEC Errors (Up/Down): 0 / 0 which I believe may mean it has already been turned off automatically.
Would it be possible to clarify please?
Many thanks.

[#2]

If you telnet into your router, you can sometimes check if it's on/off.
Try the command (from telnet prompt):
adslctl info --stats

[#3]

Hi Andy
Thanks for the info.
I've tried as you suggest but it comes back as 'Unknown command'.
Any other clues as to on/off status?

[#4]

What modem/router do you have?

[#5]

If it's a Technicolor - try:
xdsl info expand=enabled

[#6]

The standard 582n.

[#7]

Hi Andy
Tried that and comes up with lots of info including 'Channel1 Mode:Interleaved' so does need to be turned off.
Thanks for your help.

[#8]

I think that's it.
Have you had problems recently with your connection dropping or increased errors?

[#9]

No, all working fine.
I had fastpath on with my previous ISP (same line).
Stats taken earlier today:-
DSL Connection
Link Information

Uptime: 1 day, 9:22:46
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.227 / 19.371
Data Transferred (Sent/Received) [MB/GB]: 212,44 / 1,99
Output Power (Up/Down) [dBm]: 12,4 / 0,0
Line Attenuation (Up/Down) [dB]: 7,3 / 16,5
SN Margin (Up/Down) [dB]: 6,3 / 5,9
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 9 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 5.009 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 18 / 1.146
HEC Errors (Up/Down): 9 / 4.032
Should be ok on fastpath I hope but would be interested in your opinion/comments.

[#10]

Hi there,
Interleaving is off according to the BT side of things? It is set to Auto but has been on Fastpath for around the last month or so at least.

[#11]

Hi Matt
Only joined PN 28/29 March.
As I said, was fastpath with previous ISP (BE)
Are you saying it should be ok then when 'fully' changed to fastpath?
I.e the 582n modem is showing 'Channel1 Mode:Interleaved' when I believe it should show as 'Auto' or 'Fastpath'.
Is there anything I need to do or change or will this be 'rectified' when my ticket get actioned?

[#12]

Hi Matt
Not sure if you have seen my post 04/04/2013, 16:37 (including update) so would appreciate your comments.
Thanks for your help.

[#13]

Hi there,
Latest profile update on BTs side is from around 4am this morning and still showing you're on fastpath. I realise your router is reporting it's on, but are you seeing any FEC errors at all? If that's at 0 then it's definitely off. If not let us know and I'll place an order to opt you out of it.

[#14]

Hi Matt
Still showing FEC ERRORS 0/0 and all working fine.
Although the modem is showing 'Channel1 Mode:Interleaved' I presume this is only text and not affecting performance.
Many thanks for getting back to me and for your help.

PS I have cancelled my ticket.