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Interleaving off please

Pedro
Grafter
Posts: 30
Registered: ‎16-05-2013

Interleaving off please

As per the title, could you turn off interleaving on my line as it hasn't helped the reason why it was turned on.
It just makes gaming latency high, when it's actually possible to use the connection for gaming.
Thanks in advance.
3 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Interleaving off please

Hi there,
Just requested that for you, it should take effect either later this afternoon or overnight - hope it helps.
Pedro
Grafter
Posts: 30
Registered: ‎16-05-2013

Re: Interleaving off please

Hi again and thanks for the swift reply.
However, it's 3 days later and nothing appears to have changed, could you please check and advise?
Thanks.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Interleaving off please

Hmm, not sure why that didn't take, sorry about that. I've placed it as a proper order this time rather than an SNR reset so it'll definitely be done by tomorrow.