Interleaving off please

[#1]

As per the title, could you turn off interleaving on my line as it hasn't helped the reason why it was turned on.
It just makes gaming latency high, when it's actually possible to use the connection for gaming.
Thanks in advance.

[#2]

Hi there,
Just requested that for you, it should take effect either later this afternoon or overnight - hope it helps.

[#3]

Hi again and thanks for the swift reply.
However, it's 3 days later and nothing appears to have changed, could you please check and advise?
Thanks.

[#4]

Hmm, not sure why that didn't take, sorry about that. I've placed it as a proper order this time rather than an SNR reset so it'll definitely be done by tomorrow.