Interleaving On or Off
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- Re: Interleaving On or Off
Interleaving On or Off
16-03-2009 2:12 PM
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Is there a definite way to see results of this happening, or do you have to ask the Plusnet Staff. Perhaps one of the staff could check and tell me if it is off or not, so that I know when to test this....
And why didn't it then work through the control panel???
Re: Interleaving On or Off
16-03-2009 3:15 PM
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as for the clicking the interlve button on the member centre i belive this just opens a ticket . have alook at your ticket history to see if this the case.
another why to see if you have interleaving on or not is to open command prompt and type ( ... ping bbc.co.uk ....) or (.... tracert bbc.co.uk ......)
if you pinging bbc at about 10-20 ms (depending how far you are from london) then gd chance your on fast path
Re: Interleaving On or Off
16-03-2009 3:31 PM
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The option to turn interleaving off in the control panel is no longer there, so I will do it through Help and Support. I've been reading a few other posts on this subject and I think that this option for interleaving off, on the panel does not work properly, as a few others seem to have had the same problem.
You are right about the ticket being raised through the control panel, but I closed it initially, as it said interleaving would be turned off the next day. Perhaps I shouldn't have...
Re: Interleaving On or Off
16-03-2009 3:47 PM
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i think as you closed the ticket your self this was never picked up by CS and no order given to BTw. if you raise ticket now it should be on in the morning
Re: Interleaving On or Off
16-03-2009 3:59 PM
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"We have asked our wholesale broadband suppliers to turn interleaving off at your request. The stability of your service may suffer as a result of turning interleaving off. If you have problems and want to turn interleaving back on, you will need to use the Broadband Fault Checker at our website - http://faults.plus.net Interleaving usually takes 24 hours to turn off, but can take up to 5 days to take effect. Kind regards, PlusNet Customer Support"
This is why I closed the ticket, as I thought there was no need to reply...
Just had a reply from CSC from another ticket that I raised after speaking to you, and it says much the same thing. Should I leave this one open?
Re: Interleaving On or Off
16-03-2009 4:05 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Interleaving On or Off
16-03-2009 4:13 PM
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Re: Interleaving On or Off
16-03-2009 4:19 PM
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[Support Wizard Journey]
[DSL Max Interleaving]
[Report a Broadband Fault]
[DSL Max Interleaving]
[Additional Information]
please can u turn interleaving off on my line.
thank u
CSC Analyst 9:22pm, Tuesday 10th June 2008
I have now placed the above order and this will complete tomorrow morning.
Kind regards,
Your comment 11:56pm, Wednesday 11th June 2008
question closed by customer on website.
The customer has rated this ticket: Satisfactory
Comment
Re: Interleaving On or Off
16-03-2009 4:32 PM
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I have never had interleaving turned off before, so I don't know what kind of a difference it will make, if any, Except for instability issues, as it says in the CSC reply.
Re: Interleaving On or Off
16-03-2009 4:43 PM
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as being stable. example of my line which is 51db atten with around a max sync of 4200kbps day time sync. if i run my line at this rate on fast path at night time when noise levels are high i will get a highish error count. so i run my line at around the 3600 ish sync which i get by doing a sync in the evening when noise is high this sets up the bit tone allaction for condtions at night resulting in less errors ie crc, hec, sf
if your on a gd line ie close to exchange then nothing to worry about at all push that bandwidth to the max.
you also get wee bit higher sync when on fast path.
all an interleved path is at the exchange there is error checking done on your data as it passes and if it finds croupt data packets it works out what the missing data is and resambles the packet. but this takes a bit of time.
i think this will explain it better than me http://www.kitz.co.uk/adsl/interleaving.htm
Re: Interleaving On or Off
16-03-2009 4:56 PM
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Re: Interleaving On or Off
16-03-2009 5:02 PM
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well i live about 20 miles south of sheffield and get 16-20ms to bbc. people who live in or close to london(plusnets gateways) can get single figure ms results
Re: Interleaving On or Off
16-03-2009 5:02 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Interleaving On or Off
16-03-2009 5:10 PM
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my lines rubish but least one end of it connects to somthing of quality .ie not a ps3
Re: Interleaving On or Off
16-03-2009 5:53 PM
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And the one end your talking about must be Plusnet's, as on the other end is a xbox
Can I get a monthly reduction for promoting Plusnet?
I'll get my coat!
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