Installed today - line speed query

[#1]

Well that 37Mb Current line speed is the issue, very strange because Chris Purvey says he sorted it. Need a PN member of staff to sort it for you.

[#2]

I've bumped the profile again, see if there's any difference.

[#3]

Looks ok from the member centre, I'm not at home at the moment so I can't tell what the connection itself looks like.
Estimated line speed:
75Mb (Accurate to within +/- 1Mbit) - Checked on 2013-04-02 17:05:58
Current line speed:
78 Mb

[#4]

All working now, thanks Chris

[#5]

Glad to see everything been sorted for you cookierocks, not an ideal start to things I know but keep in touch with the community and let us know if you have any further issues.
Adam

[#6]

I too had my new PN Unlimited service installed a few days ago, and I'm also stuck at 37 Mbps, even though the Openreach engineer was recording an available speed >80 at my property. I've raised a ticket ( no 69579304 ) but unfortunately had no response.
Is this a profile issue? Can any of the PN engineers on here help me sort this out?
Cheers
Jamie

[#7]

Hi rectifier,
The bad news is it was an incorrect profile, the good news is I've just changed it so that should be fine now.
Sorry about that, feedback has been passed on.
Adam

[#8]

Ahha - excellent thank you, indeed my line is now at 78 Mbps.
Cheers!

[#9]

Great, no problem at all.