cancel
Showing results for 
Search instead for 
Did you mean: 

Info regarding incoming FTTC migration fees

deathtrap
Grafter
Posts: 1,063
Thanks: 4
Registered: 23-04-2013

Info regarding incoming FTTC migration fees

Does anyone know what the situation is re Install fees, If a say a BT retail FTTC customer was migrating from BT to plusnet  staying on the same FTTC product  Do Plusnet still charge a installation fee ,?
I ask as the migration wouldn't require involvement of an BTOR engineer at the street cab or the customers home then there is no actual installation therefore surely there shouldn't be associated charges as it would be re routed to Plusnet by BTW  in the same or similar way that land line voice services are transferred  between different providers ?